At RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure, and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience.
We're looking for a visionary Chief Revenue Officer (CRO) based out of the RapidScale headquarters in Raleigh, North Carolina to spearhead our revenue growth and sales strategy, aligning cross-functional teams to deliver exceptional results. As the CRO, you will lead our commercial managed cloud sales teams (public cloud, private cloud, and channel) and drive the overall strategy to scale our business, ensuring sustainable growth while fostering a high-performing, customer-focused culture. This role reports directly to the business president of RapidScale.
Key Responsibilities:
Team Development & Leadership:
- Foster a high-performing, collaborative environment by leading with empathy and authenticity. Remove obstacles, actively listen to team members, and provide the support and resources they need to succeed. Build a culture of trust, respect, and open communication where everyone feels valued and empowered to contribute their best work.
- Support professional and personal growth through effective onboarding, tailored training, and consistent coaching. Recognize achievements, provide actionable feedback, and create individualized development plans aligned with career goals.
Sales Strategy:
- Develop and implement a multi-channel sales strategy to drive revenue growth and market share.
- Lead and mentor sales leaders and teams to achieve aggressive performance goals.
- Align sales initiatives with organizational priorities, ensuring consistent messaging and execution.
Revenue & Performance Management:
- Set and manage quotas, revenue targets, and forecasting processes.
- Monitor and analyze sales performance metrics, implementing changes to meet strategic objectives.
- Drive operational excellence in sales processes, ensuring consistency and scalability.
Collaboration & Alignment:
- Partner with Finance, Marketing, Technology, and Operations to align go-to-market strategies and optimize channel performance.
- Facilitate seamless collaboration between sales and other departments to launch new products, pricing strategies, and market initiatives.
Technology & Innovation:
- Champion CRM adoption and compliance to improve visibility and accountability across teams.
- Leverage data-driven insights to refine strategies and support informed decision-making.
Customer-Centric Focus:
- Cultivate relationships with key customers and strategic partners to enhance business outcomes.
- Drive initiatives to improve customer satisfaction and loyalty, ensuring exemplary service delivery.
Job Requirements:
- Bachelor's degree and 14 years' relevant experience. The right candidate could also have a different combination, such as a master's degree and 12 years' experience; a Ph.D. and 9 years' experience in a related field; or 18 years' experience.
- Experience in the cloud managed services industry, with a comprehensive understanding of market trends, competitive dynamics, and customer needs.
- Experience driving business growth by leading complex solutions-selling sales teams to exceed revenue targets year-over-year and implementing strategic initiatives that significantly increased revenue and market share.
- Experience in data analysis, utilizing CRM and BI tools to track sales performance and implement strategies that improved key sales metrics, such as increasing productivity, pipeline conversion rates, or customer acquisition by measurable percentages.
- Experience leading initiatives within fast-paced, competitive environments, implementing scalable sales processes, new technologies, or strategies that measurably improved team productivity or revenue generation.
- Will require around 40-50% travel.
About Cox Communications
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
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For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking.
Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more.
As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront.
Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.
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At our core, Cox is a technology company that values human relationships. We know people feel most empowered when their work has meaning, when they feel respected and have opportunities to grow. “Career satisfaction” is not enough at Cox — we’re here to help you find balance, live well and achieve your career goals even as they change over time.
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