The Role
The Chief Human Resources Officer will lead HR strategies aligning with institutional goals, transforming HR services, and developing relationships within the institution while managing HR teams and compliance.
Summary Generated by Built In
CampusWorks is seeking a strategic, customer-focused HR leader to lead the strategic and tactical human resources activities and systems onsite at our partner institution.
The Chief Human Resources Officer (CHRO) is responsible for aligning HR and payroll strategy with institutional goals, transforming HR services to enhance operational maturity, and developing strong relationships across the campus community. This role requires deep knowledge of higher education operations, HR systems, and compliance, coupled with the expertise to lead HR teams and initiatives effectively.
Serving as both a hands-on HR executive and trusted consultant, the CHRO manages the client relationship onsite while maintaining strong connections with CampusWorks. This leader drives HR best practices to improve service delivery, employee experience, and institutional alignment.
Key Responsibilities
- Strategic HR Leadership
- Lead HR and payroll planning and alignment by developing and executing a comprehensive HR Strategic Plan in alignment with institutional priorities.
- Build and maintain strong relationships with institutional leadership, senior management, faculty, and staff to ensure trust and alignment between HR and the rest of the institution.
- Provide counsel on workforce planning, organizational design, and employee relations.
- HR Transformation & Service Delivery
- Implement scalable HR and payroll systems, policies, and processes that improve efficiency, compliance, and employee engagement.
- Lead transformation initiatives to modernize HR service delivery, drawing on experience in higher education.
- Oversee HR and payroll operations, including recruitment, onboarding, performance management, employee relations, benefits, compliance, and talent development.
- Change Management & Stakeholder Engagement
- Serve as a change leader, guiding the institution through complex organizational change and cultural transformation.
- Partner with institutional committees and governance structures to ensure HR and payroll initiatives are aligned, approved, and prioritized appropriately.
- Build employee engagement strategies that foster a culture of trust, accountability, and inclusion.
- Operational & Compliance Stewardship
- Act as a good steward of institutional budgets and resources, delivering HR and payroll initiatives with measurable ROI.
- Ensure compliance with local, state, and federal employment regulations as well as institutional policies.
- Provide leadership in vendor negotiations and partnerships related to HR and payroll services and technology.
- Team Leadership
- Lead and develop an HR and payroll team of professional staff, ensuring high performance, collaboration, and service excellence.
- Mentor institutional HR and payroll professionals and build capacity for sustainable success.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or related field.
- 10+ years of progressive HR leadership experience with at least 5 years serving as the head of HR in a college or university setting.
- Proven expertise in transforming HR services and delivery within higher education.
- Deep understanding of HR systems (HCM, ATS, payroll/benefits platforms) and compliance requirements.
- Demonstrated experience leading organizational change and driving cultural transformation.
- Exceptional leadership traits and highly effective oral and written communication skills.
- Ability to navigate a politically sensitive environment with multiple constituencies and competing goals.
- Demonstrated agility to respond to shifting institutional priorities.
Preferred
- Master’s degree in Human Resources, Business Administration, or related field.
- SPHR, SHRM-SCP, or equivalent senior HR certification.
- Experience with or knowledge of HR service delivery best practices.
- Experience in ERP optimization and HR technology implementation.
What You Can Expect from Us
At CampusWorks, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits for full-time employees, and professional development opportunities are a few of the many reasons that CampusWorks is a great place to build your career.
Our employees enjoy:
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of students and educators. CampusWorks Inc., as a large consulting firm, provides its employees with an opportunity to work both onsite and remotely with our clients across the United States and in Canada. With the nature of our clients’ work evolving quickly, we’re all being asked to support larger CampusWorks initiatives. Upon joining CampusWorks in a consulting role, your talent and expertise may be applied to a range of projects, assignments, and clients.
A CEO who cares. Chairman and CEO Liz Murphy has made it her mission to create a culture that appreciates and takes good care of its people. As a result, being an employee of CampusWorks feels like being a member of a big family.
A virtual and onsite workplace. In an effort to reduce our environmental footprint, CampusWorks became a virtual company in 2012. As such, our team members are located across the U.S. and Canada, where they work from their home offices and at client sites.
Flexibility. We value work-life balance because we know that happy employees create happy customers. That's why CampusWorks offers both full-time and part-time 1099 consulting career opportunities to fit life's unique demands.
A company that gives back. Every year CampusWorks proudly supports numerous charitable fundraising initiatives that align with our vision to make higher education accessible to everyone.
At CampusWorks, we value the unique backgrounds, experiences, and perspectives each CampusWorker (we call ourselves CampusWorkers) brings to our workplace each day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you are passionate about higher education and creating Happy Campuses, let's talk! If you’re a close but not exact match with the description, we hope you’ll still consider applying.
About CampusWorks
Founded in 1999, CampusWorks is dedicated to helping higher education overcome business and technological challenges that stand in the way of student success and completion. We work with community colleges, technical colleges, four-year public and private institutions, multi-college districts, and statewide higher education systems to tackle problems big and small. Our services are rooted in systems thinking and reach across the institution—from Student Services to Human Resources to Finance to Academics—to achieve transformative results.
Want to learn more about life at CampusWorks? Visit https://www.campusworksinc.com/about/ to see how we empower Higher Education to reach its full potential
Friendly Note to External Agencies:
At CampusWorks, we kindly request that you please refrain from submitting blind submissions or resumes/CVs on behalf of recruitment agencies. To ensure a smooth and effective collaboration, we would like to inform you that any candidates sent to us without a signed agreement in place will regrettably not be accepted or considered as a submission.
CampusWorks, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
Notice to all Applicants:
Please click on the links below for more information on these important topics:
- Know Your Rights: Workplace Discrimination is Illegal
- Employee Polygraph Protection Act
- Your Employee Rights Under the Family and Medical Leave Act (FMLA)
- E-Verify Participation
- Right to Work
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The Company
What We Do
Since our inception in 1999, CampusWorks has become a trusted partner of countless colleges and universities across the United States and Canada. We serve higher education exclusively, so we have a deep understanding of and appreciation for your institution's mission, vision, and values as well as the business and technical challenges you’re facing. Since we are not associated with any hardware or software vendors, institutions know they can count on us to listen to their needs, provide unbiased insights into their organizational challenges, and develop tailored solutions with their best interests in mind.
Our professional services team is comprised of senior-level technical and functional experts who have the experience and skill to take on your toughest challenges. Our services are rooted in systems thinking and reach across the institution—from Student Services to Human Resources to Finance to Academic Services—to remove obstacles standing in the way of success. We pride ourselves on the collaborative partnerships we form with our clients, and we value the opportunity to work alongside your team to implement change, achieve transformational results, and ensure lasting success.
Dedicated exclusively to higher education, CampusWorks’ capabilities include:
- Academic services
- Accreditation and compliance
- Assessments
- Business process optimization
- Cybersecurity
- Enterprise resource planning (ERP) support
- IT leadership
- Network and infrastructure services
- Project management
- Shared services and collaborative services
- Staff augmentation
- Strategic planning
Learn more at campusworksinc.com
