Search the 11 jobs at CampusWorks, Inc.

The Technical Support Engineer is responsible for configuring and troubleshooting hardware, software, and various IT infrastructures while providing exceptional customer service. They will work closely with other IT staff to support academic and administrative technology services, ensuring seamless operation and maintenance of essential systems and infrastructure.

The Help Desk Technician provides Tier 1 support for technical issues primarily for faculty, staff, and students. Responsibilities include troubleshooting technical problems, password resets, account management, creating detailed tickets, prioritizing service requests, and collaborating with the IT team to resolve issues. Bilingual in Spanish is required for effective communication.

The Enterprise Applications Administrator will manage the institution's ERP systems, engage with stakeholders to align application use with institutional needs, oversee technical support, and improve business processes. Responsibilities include project management, system integration, training user groups, and maintaining enterprise application performance.

The Jenzabar Administrator manages and optimizes the Jenzabar ERP system, collaborates with campus departments, maintains data integrity, provides technical support, and develops documentation. This role requires extensive experience in system administration and database management, focusing on enhancing operational efficiency and supporting the institution's needs.

CampusWorks seeks a Finance Functional Consultant to assist higher education clients in optimizing financial management by leveraging the Colleague ERP system. Responsibilities include evaluating current processes, facilitating organizational change, and providing consultative support. The ideal candidate will have at least 2 years of experience with Colleague ERP and expertise in financial management areas, demonstrating strong leadership and communication skills.

The Chief Information Officer (CIO) will align IT strategy with institutional goals in higher education, oversee IT planning and budgeting, lead IT teams, manage vendor relationships, and implement cybersecurity measures to enhance operational maturity and efficiency.

The Infrastructure Director leads the Managed Services Infrastructure Center of Excellence, overseeing the design, implementation, and management of IT infrastructure across client environments. Responsibilities include optimizing operations, vendor management, project execution, and ensuring cybersecurity and compliance while driving innovation and service excellence.

The Business Process Review Consultant will work with administrative teams in higher education to transform operations by re-imagining and redesigning processes, facilitating communication, and leveraging Jenzabar ERP to integrate procedures efficiently for improved constituent experiences.

The Workday Student Integration Consultant develops and optimizes integrations between Workday and third-party software, collaborating with academic and administrative teams to ensure effective ERP support. The role includes troubleshooting, documentation, and providing technical support for existing integrations while mentoring junior developers.

The Lead Technical Support Engineer is responsible for overseeing the academic and administrative server and cloud infrastructure, leading a team of Technical Support Engineers, troubleshooting server issues, and ensuring stable IT operations. The role involves mentoring team members, monitoring performance, and collaborating with stakeholders to maintain client plans.

The Colleague Programmer/Analyst will collaborate with clients in higher education to develop integrations, customize and support their Colleague ERP instances, and ensure effective data reporting. Responsibilities include gathering requirements, developing specifications, managing technical projects, and assisting with systems integration and migrations.