Checkout Receptionist

HealthWorks Medical – Corporate Care
Location: Paducah, KY
Employment Type: Full-Time (Monday–Friday)

At HealthWorks Medical, we believe every patient interaction matters—including the last one. We are seeking a friendly, organized, and customer-focused Check-Out Receptionist to join our Corporate Care team. In this role, you'll help ensure each patient leaves with a positive experience by providing efficient check-out services while delivering exceptional customer care.

If you enjoy helping others, thrive in a fast-paced healthcare environment, and want to be part of a team that is making a difference, we'd love to meet you.

To make people and workplaces healthier and safer.

At HealthWorks Medical, our culture is built around four core values:

• Always Growing – We embrace learning, innovation, and continuous improvement.

• Customer Focused – We put our patients, clients, and coworkers at the center of everything we do.

• Team Player – We collaborate, support one another, and celebrate shared success.

• Servant's Heart – We lead with kindness, compassion, and a genuine desire to serve others.

If these values describe who you are, you'll fit right in.

• Welcome patients with professionalism and compassion during the check-out process.

• Schedule follow-up appointments and coordinate referrals as needed.

• Verify patient demographics and insurance information.

• Collect balances and other patient payments while accurately processing transactions.

• Provide patients with visit summaries, work status notes, instructions, and any necessary documentation.

• Answer incoming phone calls and assist patients with questions or direct them to the appropriate team member.

• Maintain accurate patient records within the electronic medical record (EMR) system.

• Protect patient privacy by maintaining HIPAA compliance at all times.

• Communicate effectively with providers, medical assistants, nurses, and administrative staff to ensure seamless patient care.

• Assist with scanning, filing, and other clerical duties as needed.

• Maintain a clean, organized, and welcoming reception area.

• Support clinic operations by performing additional duties as assigned.

HealthWorks Medical is proud to offer a comprehensive benefits package that supports both your professional growth and personal well-being.

Benefits include:

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Employee Clinic Access

• Gym Membership

• Uniform Allowance

• 401(k) with Employer Match & Profit Sharing

• Professional Development Opportunities

• Internal Learning & Career Growth

• Monday–Friday Schedule

• Paid Time Off and Company Holidays

When you join HealthWorks Medical, you're joining a team that believes people make the difference. We invest in our employees by providing opportunities to learn, grow, and build meaningful careers while making a positive impact on the communities we serve.

If you're looking for more than just a job—if you're looking for a place where your work matters—we encourage you to apply and become part of the HealthWorks Medical family.

• High school diploma or GED required.

• Previous medical office, receptionist, or customer service experience preferred.

• Experience with electronic medical records (EMR) preferred.

• Excellent communication and interpersonal skills.

• Strong organizational and multitasking abilities.

• Proficient computer skills, including Microsoft Office.

• Ability to maintain confidentiality and professionalism.

• Dependable, detail-oriented, and committed to providing outstanding customer service.

• Ability to work independently while contributing positively to a collaborative team environment.