Channel Operations Manager

Posted 11 Days Ago
Be an Early Applicant
Warsaw, Warszawa, Mazowieckie
In-Office
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software • Database • Analytics
Let's build a world where data and AI turn possibilities into reality.
The Role
The Channel Operations Manager will support deal execution by managing partner interactions, ensuring compliance, and improving operational processes while collaborating with various teams.
Summary Generated by Built In

Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level.

There is only one Data Cloud. Snowflake’s founders started from scratch and designed a data platform built for the cloud that is effective, affordable, and accessible to all data users. But it

didn’t stop there. They engineered Snowflake to power the Data Cloud, where thousands of

organizations unlock the value of their data with near-unlimited scale, concurrency, and

performance. This is our vision: a world with endless insights to tackle the challenges and

opportunities of today and reveal the possibilities of tomorrow.

Revenue Operations is the driving force behind every Sales organization, responsible for

accelerating the growth of the business by enabling sellers to sell most effectively. Snowflake’s

Partner organization is dedicated to accelerating the customer journey to becoming truly data

driven by empowering our ecosystem of partners to integrate best-in-class technology,

solutions, and services. We are also integral in addressing the scaling needs of our Partner

ecosystem and driving a positive experience for our Partners when working with Snowflake.

Thus Partner Revenue Operations is uniquely positioned at the cross section of these critical

support functions to make a true impact on the business.

Our team is building the capabilities needed to scale Snowflake’s Go-To-Market (GTM) strategy

& Partner ecosystem into new markets and customer segments, introduce uniquely new

solutions and services, and sell through new channels.

We are seeking a results-driven Channel Deal Operations professional to support our evolving

GTM model. This role bridges execution and strategy, ensuring deals flow smoothly from partner and sales engagement through to booking, while continuously improving the underlying systems and processes that enable scale.

The ideal candidate thrives in fast-paced environments, excels at resolving deal blockers in real

time, and partners closely with sales and partner managers to unlock business opportunities.

Beyond day-to-day deal execution, this individual will help shape the operational foundation by

documenting processes, developing standard operating procedures (SOPs) and driving

improvements that streamline quote-to-cash and partner deal workflows.

Intimate knowledge of SIs, ISVs, Cloud Partners and Reseller business and the associated

processes and tools needed to support are critical. Success in this role requires balancing “run

the business” priorities such as deal desk support, approvals and transactional accuracy, with

“change the business” initiatives such as process mapping, automation and system

enhancements. The role is ideal for someone who enjoys both operational precision and

continuous improvement.

This role is based in Warszawa, Poland.

IN THIS ROLE YOU WILL GET TO:
  • Run the Business:

    • Provide real-time channel operations support to partner and sales managers to unblock,

      structure and process deals quickly and accurately

    • Serve as the first point of contact for channel deal desk and quote-to-cash related

      inquiries

    • Review deal documentation for compliance with policies, commercial terms and partner

      programs

    • Partner across functionally with Sales Ops, Desk Deal, Legal, Finance and RevOps to

      ensure smooth deal execution and bookings

    • Monitor deal throughput, identify bottlenecks and recommend solutions for immediate

      business impact

    • Support internal and external compliance and audit reviews for channel businesses

  • Change the Business:

    • Develop and document standard operating procedures (SOPs) that clarify deal

      processes and partner workflows

    • Create process maps and visual flows to improve visibility and consistency across teams

    • Collaborate with systems and IT stakeholders to enhance CRM/PRM/CPQ and

      contracting tools to support Channel GTM motions

    • Identify automation opportunities that reduce manual efforts and improve speed to

      bookings

    • Balance daily deal execution with strategic improvement initiatives that modernize

      operations that lead to scaling the business

ON DAY ONE WE WILL EXPECT YOU TO HAVE
  • 6+ years of experience in deal desk, sales operations, revenue operations or channel

    operations in high-growth enterprise software

  • Proven ability to manage deal flow from quote through booking with strong attention to

    detail and policy compliance

  • Demonstrated experience documenting processes, writing SOPs, and mapping

    workflows in tools like Lucidchart, Miro or Visio

  • Solid understanding of CRM/CPQ systems (Salesforce experience strongly preferred)

  • Strong analytical skills; able to diagnose process bottlenecks and recommend

    data-driven improvement

  • Exceptional collaboration and communication skills across functional teams (Sales,

    Legal, Finance, IT, RevOps)

  • Comfortable working in an evolving GTM motion with ambiguity while creating clarity and

    structure for others

PREFERRED QUALIFICATIONS:
  • Salesforce / PRM

  • Snowflake / SQL

  • BI/analytics tools

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?

For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com

Top Skills

Bi Tools
Lucidchart
Miro
Salesforce
SQL
Visio
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The Company
HQ: Bozeman, MT
8,769 Employees
Year Founded: 2012

What We Do

Snowflake powers the end-to-end data lifecycle – from ingesting and processing data to analyzing and modeling it, to building and sharing data and AI applications – helping engineers, analysts, and leaders innovate faster and achieve more with their data.

We're on a mission to empower every enterprise to achieve its full potential through data and AI.

Why Work With Us

Snowflake is where data does more, and so do you. More innovating, more growing, and more collaborating. Here, you’ll find the sweet spot between building big and moving fast, in technology and your career.

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