The Channel Development Representative is responsible for enabling and supporting non-managed partners. This role is responsible for providing reactive assistance to all non-managed partners who contact Veeam.
Responsibilities:
- Providing support for our partners (e.g. licensing support and product-related questions for Veeam products)
- Managing the pipeline flow from these partners by registering Deals within our 48-hour SLA
- Enrolling and activating new partners who request to join the Veeam ProPartner Network
- Aligning with other team members, such as Distribution Managers (field or Inside), to efficiently and optimally manage partner inquiries
- Developing strong working knowledge of Veeam software products and the benefits they offer to potential and existing partners
- Driving adoption of the ProPartner Portal and Partner University
- Leveraging long-term partnership through ad-hoc activities (e.g. reactivation campaigns on call-out days)
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field preferred
- Fluent English
- Strong communication and interpersonal skills
- Ability to thrive in a fast-paced, goal-oriented environment
- Ability to multi-task, prioritize, and manage time effectively
- Previous sales or customer service experience is a plus but not mandatory
- Proven ability to work independently and collaboratively
- Excellent correspondence skills (Outlook, Instant Messaging, and over the phone)
- A passion for and a willingness to learn about our products and services
- Hybrid working schedule (3 days office/2 days remote from home)
- Private medical insurance for you, one adult dependent, and your children
- Meal tickets
- Private pension plan
- Life insurance
- Vision reimbursement
- Annual leave and additional vacation days based on tenure
- Cafeteria Benefit Plan where you will be able to flexibly customize your benefits package based on your budget and personal needs
- Veeam Care Days – additional 24 hours for your volunteering activities
- Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (Percipio, Athena, O’Reilly) and mentoring through our MentorLab program
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What We Do
Veeam provides a single platform for modernizing backup, accelerating hybrid cloud and securing data. Veeam has 400,000+ customers worldwide, including 82% of the Fortune 500 and 69% of the Global 2,000. Veeam’s 100% channel ecosystem includes global partners, as well as HPE, NetApp, Cisco and Lenovo as exclusive resellers, and boasts more than 35K transacting partners worldwide.
