The Role
The Channel Account Manager will drive revenue, manage enterprise customer relationships, develop sales pipelines, and ensure customer success in a hybrid account management role.
Summary Generated by Built In
The Opportunity:
We’re looking for an innovative and customer-centric Channel Account Manager to support and grow enterprise end-user relationships and sales in your region. You’ll be part of a high-energy, fast-paced team that thrives on impact. In this hybrid role combining account management and technical consulting, you'll work directly with enterprise customers, helping them solve complex wireless networking challenges.
This is a unique opportunity to play a key role in the success of a rapidly growing company with a global footprint.
We foster a flexible, inclusive work environment that values creativity, collaboration, and individual expression. If you’re excited about solving complex Wi-Fi networking challenges for customers and driven by customer success, we’d love to meet you.
We foster a flexible, inclusive work environment that values creativity, collaboration, and individual expression. If you’re excited about solving complex Wi-Fi networking challenges for customers and driven by customer success, we’d love to meet you.
- Drive Revenue: Own and exceed regional revenue targets by expanding existing accounts and acquiring new enterprise customers.
- Manage Relationships: Build long-term partnerships with end-users and channel partners, acting as a trusted advisor for their Wi-Fi needs.
- Develop Pipeline: Identify and qualify opportunities, nurture leads, and guide them through the sales cycle using Salesforce.
- Partner Engagement: Collaborate with inside sales, marketing, and global systems integrators to close deals and drive adoption of Ekahau solutions
- Customer Success: Ensure clients are getting maximum value from our solutions through effective onboarding, training, and ongoing support.
- Market Intelligence: Share customer insights and competitive intelligence with product and strategy teams to inform ongoing improvements.
- Travel: Attend client meetings, industry events, and internal team gatherings as needed.
Job Qualifications:
- 7+ years of enterprise sales or technical account management experience, preferably in networking or Wi-Fi infrastructure.
Proven ability to build and manage relationships with global enterprise clients (Fortune/Global 2000). - Strong consultative & competitive selling and solution-oriented mindset.
- Experience working with vendors such as Cisco, HPE, Juniper, Extreme, and tier-one SIs (e.g., NTT, ATEA, Softcat, WWT, GSI’s and national integrators).
- Excellent communication skills—able to translate complex technical concepts for various audiences and confidence to present at events.
- Highly self-motivated with exceptional attention to detail and follow-through.
- Ability to thrive in a fast-paced, evolving environment with minimal supervision.
- Proficiency with CRM tools like Salesforce, PPT and other similar applications
- Willingness to travel as needed (estimated 50%).
About
Ookla® is a global leader in connectivity intelligence, offering unparalleled network insights through the combined expertise of Speedtest®, Downdetector®, RootMetrics®, and Ekahau®. Ookla’s complementary datasets combine crowdsourced and controlled, public and private collection methods, QoS and QoE metrics, and more to unlock correlations and actionable insights — helping organizations optimize networks, enhance digital experiences, and create better connected experiences for end-users.
Our team is a group of people brought together through passion and inspired by possibility. We are looking for team members who love solving problems, are motivated by challenges, and enjoy turning clever ideas into exceptional products. When you work for us, you are using Ookla data and insights to advance our mission of better connectivity for all.
About Ziff Davis
Ziff Davis (NASDAQ: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, shopping, gaming and entertainment, connectivity, health, cybersecurity, and martech. Today, Ziff Davis is focused on seven key verticals – Technology, Connectivity, Shopping, Entertainment, Health & Wellness, Cybersecurity and Marketing Technology. Its brands include IGN, Mashable, RetailMeNot, PCMag, Humble Bundle, Spiceworks, Ookla (Speedtest), RootMetrics, Everyday Health, BabyCenter, Moz, iContact and Vipre Security.
Our Benefits
Ookla offers competitive salaries in addition to robust, health and wellness-focused benefits. We are committed to work-life balance with paid time off when you need it.
At Ziff Davis, we remain dedicated to creating an environment where everyone feels valued, respected, and empowered to succeed. We offer Employee Resource Groups, company-sponsored events, and regular opportunities for professional growth through educational support, mentorship programs, and career development resources. Our employees are recognized and celebrated through employee engagement programs and recognition awards.
If you're seeking a dynamic and collaborative work environment where you can see the direct impact of your performance and thrive both personally and professionally, then Ookla is the place for you.
Ziff Davis is an Equal Opportunity Employer. At Ziff Davis, Diversity, Equity, and Inclusion (DEI) has always been about fairness, equal opportunity, and belonging. DEI enables us to attract and retain the best talent, regardless of background or circumstances, while enabling our thousands of employees worldwide to thrive.
Compensation Range
Ziff Davis provides a range for the base pay. Factors that may be used to determine your actual pay may include your specific job related knowledge, skills, experience, and geographic location. The salary compensation for this role is $120,000 - $135,000. Individual pay within the compensation range for this business unit specific role is determined based on a variety of factors including experience, scope of the role, capabilities to perform the role, education and training, as well as business and company performance.
Skills Required
- 7+ years of enterprise sales or technical account management experience, preferably in networking or Wi-Fi infrastructure
- Proven ability to build and manage relationships with global enterprise clients
- Strong consultative & competitive selling and solution-oriented mindset
- Excellent communication skills
- Proficiency with CRM tools like Salesforce
- Willingness to travel 50%
Ziff Davis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ziff Davis and has not been reviewed or approved by Ziff Davis.
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Healthcare Strength — Employer covers a substantial portion of medical costs and offers multiple plan choices with supportive features such as HSA options, low-deductible access points, and telemedicine. Wellbeing resources and mental health support further reinforce the overall healthcare offering.
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Parental & Family Support — Generous paid parental leave for birth and non-birth parents is complemented by family‑planning support and practical assistance like medical travel and related logistics. Additional caregiving leave and adoption assistance are also described.
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Leave & Time Off Breadth — Flexible Time Off in several regions and dedicated Volunteer Time Off indicate a broad approach to rest and community engagement. Company holidays and paid sick time add to overall time‑off flexibility.
Ziff Davis Insights
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The Company
What We Do
Ziff Davis (Nasdaq: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, entertainment, shopping, health, cybersecurity, and martech.
