At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!
The Channel Account Manager is responsible for developing and executing the SolarWinds channel program in alignment and go-to-market strategy. The Channel Account Manager manages a targeted portfolio of public sector partners through developing and advancing relationships and growing revenue through those partners. This role requires strong collaboration with key partners through participation in focused channel enablement activities that lead to the overall growth of the channel.
Lead delivery and measurement of assigned channel development activities in partnership with sales account teams to drive client and partner growth plans and sales goals.
Provide guidance and strategic advice to our partners, clients, and account teams around partner growth strategies.
Create and execute partner recruitment strategies including new partner identification and facilitation of introductions between partners and SolarWinds account teams.
Create, drive, and measure defined metrics around client and partner growth plans.
Work with the Solarwinds marketing team to develop, implement, and manage marketing and call campaigns to increase pipeline and sales through resellers.
Provide updates and reporting on partner metrics and status of prospects, pipeline activity, and business through partners.
Attend various partner events as necessary to build relationships and promote partner growth opportunities.
Navigate public sector contract vehicles and procedures.
Develop and maintain assigned partner relationships.
Conduct partner success activities to retain and build business.
Other job duties as assigned.
Daily Work Activities and Context
Complete and track channel development and partner activities.
Build Partner pipeline.
Conduct account team planning and measurement sessions.
Build and manage partner relationships.
Review partner solutions and profile information.
Education: College Degree or equivalent work.
Experience: 3-5 years of sales or channel management experience.
Strong problem-solving skills with a demonstrated track record of success.
Strong written and verbal communication skills.
Public sector market knowledge.
Knowledge of enterprise IT technology, preferably software.
Proactive, self-starter with an entrepreneurial spirit.
Strong business acumen and experience building business cases and substantiation.
SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice
Skills Required
- College degree or equivalent work experience
- 3-5 years of sales or channel management experience
- Strong problem-solving skills with a demonstrated track record of success
- Strong written and verbal communication skills
- Public sector market knowledge
- Knowledge of enterprise IT technology, preferably software
- Proactive, self-starting approach with an entrepreneurial spirit
- Strong business acumen and experience building business cases and substantiation
SolarWinds Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SolarWinds and has not been reviewed or approved by SolarWinds.
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Healthcare Strength — Health coverage is described as comprehensive, with some locations covering healthcare, dental, and vision at 100% and generally well-regarded plan quality. Feedback suggests wellness resources, counseling, and fitness reimbursements further strengthen the offering.
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Leave & Time Off Breadth — Paid time off, holidays, and a sabbatical after five years are part of the package. Feedback suggests global parental leave minimums add meaningful family support to the overall time-off mix.
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Pay Growth & Progression — Compensation is considered solid by many, with consistent raises noted alongside base pay. Feedback suggests bonuses and structured increases contribute to a sense of ongoing pay growth.
SolarWinds Insights
What We Do
SolarWinds is a leading provider of powerful and affordable IT management software. Our products give organizations worldwide—regardless of type, size, or complexity—the power to monitor and manage their IT services, infrastructures, and applications; whether on-premises, in the cloud, or via hybrid models. We continuously engage with technology professionals—IT service and operations professionals, DevOps professionals, and managed services providers (MSPs)—to understand the challenges they face in maintaining high-performing and highly available IT infrastructures and applications. The insights we gain from them, in places like our THWACK® community, allow us to solve well-understood IT management challenges in the ways technology professionals want them solved. Our focus on the user and commitment to excellence in end-to-end hybrid IT management has established SolarWinds as a worldwide leader in solutions for network and IT service management, application performance, and managed services.
