Channel Account Manager II - Service Providers

Posted Yesterday
Easy Apply
Hiring Remotely in United States of America
Remote
90K-150K Annually
Senior level
Information Technology • Cybersecurity
Huntress is people-powered cybersecurity for all businesses, not just the 1%.
The Role
Manage and grow relationships with channel partners (MSPs) to drive expansion, retention, and satisfaction. Meet quota through renewals and upsells, act as trusted advisor, and deliver cybersecurity solutions via the Huntress platform while collaborating cross-functionally to support partner success.
Summary Generated by Built In

Reports to: Manager, Channel Account Management

Location: Remote US

Compensation Range: $90,000 base with on target earnings at $150,000, plus equity

What We Do:

Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference.

Founded in 2015 by former NSA cyber operators, Huntress protects all businesses - not just the 1% - with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service.

We protect 5M+ endpoints and 11M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting.

What You’ll Do:  

Senior Channel Account Managers are part of a team at Huntress who play a critical role in driving revenue through engagement, expansion, and retention across our partner base. This role is critical in expanding our relationships with our partners while helping them deliver cybersecurity to their customers through the Huntress platform.

As an individual contributor, your primary measures of success will be net dollar retention, gross dollar retention, partner loyalty, and satisfaction.

This is a high-impact, high-visibility sales role that reports to the Manager of Channel Account Management. Its success will be measured by expansion and retention metrics. 

Responsibilities:

  • Achieve and exceed quota based on both expansion metrics and renewal rates
  • Work with partners to be a trusted advisor delivering solutions that increase customer satisfaction, grow partner adoption, and deliver exceptional quality service
  • Maintain and reinforce Huntress’ culture
  • Build and maintain strong relationships with multiple contacts within assigned partner organizations

What You Bring To The Team:

  • 5+ years of experience in Account Management, Customer or Partner success, Channel or Direct Sales roles, ideally focused on mid-market and below
  • Strong knowledge of the MSP space, preferably related to the cybersecurity industry
  • Experience with Salesforce or other similar CRM platforms
  • Passionate about working in the partner community, being an advocate for them, and providing meaningful cybersecurity solutions
  • Strong bias to action and ability to get things done efficiently and effectively

What We Offer: 

  • 100% remote work environment - since our founding in 2015
  • Generous paid time off policy, including vacation, sick time, and paid holidays
  • 12 weeks of paid parental leave
  • Highly competitive and comprehensive medical, dental, and vision benefits plans 
  • 401(k) with a 5% contribution regardless of employee contribution
  • Life and Disability insurance plans
  • Stock options for all full-time employees 
  • One-time $500 reimbursement for building/upgrading home office
  • Annual allowance for education and professional development assistance 
  • $75 USD/month digital reimbursement
  • Access to the BetterUp platform for coaching, personal, and professional growth

  

Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. 

We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.  

We do discriminate against hackers who try to exploit businesses of all sizes.

Accommodations: 

If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to [email protected]. Please note that non-accommodation requests to this inbox will not receive a response. 

If you have questions about your personal data privacy at Huntress, please visit our privacy page.

#BI-Remote 

Skills Required

  • 5+ years of experience in Account Management, Customer or Partner Success, Channel or Direct Sales roles
  • Strong knowledge of the MSP (Managed Service Provider) space
  • Experience with Salesforce or other similar CRM platforms
  • Experience focused on mid-market and below
  • Passionate about working in the partner community and providing meaningful cybersecurity solutions
  • Strong bias to action and ability to get things done efficiently and effectively

What the Team is Saying

Huntress Compensation & Benefits Highlights

  • Retirement Support Retirement support is strengthened by a 5% company 401(k) contribution even if you contribute nothing. This guaranteed, non‑elective contribution adds clear long‑term value to total rewards.
  • Equity Value & Accessibility Equity is broadly accessible through stock options granted to all full‑time employees. This ownership component is positioned as a standard part of total compensation.
  • Parental & Family Support Parental leave is notable at 12 weeks of paid time, alongside other leave types such as vacation, sick time, and floating holidays. This breadth supports growing families during key life events.

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The Company
HQ: Columbia, MD
780 Employees
Year Founded: 2015

What We Do

Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service. We protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting.

Why Work With Us

Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference.

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Huntress Teams

Team
Cybersecurity for the 99 percent
About our Teams

Huntress Offices

Remote Workspace

Employees work remotely.

We believe in hiring the best people regardless of location or time zone. We currently hire individuals in the US, Canada, the UK, Ireland, and Australia.

Typical time on-site:
HQColumbia, MD
Australia
United Kingdom
Austin, TX
Boston, MA
Chicago, IL
Denver, CO
Los Angeles, CA
New York, NY
San Francisco, CA
Seattle, WA
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