Jobs at Huntress

Provide first-line, customer-facing technical support for Huntress products; troubleshoot Windows and macOS issues, escalate incidents, follow up to resolution, update documentation, and continually learn product and environment specifics to maintain high CSAT.

Manage and grow relationships with channel partners (MSPs) to drive expansion, retention, and satisfaction. Meet quota through renewals and upsells, act as trusted advisor, and deliver cybersecurity solutions via the Huntress platform while collaborating cross-functionally to support partner success.

Lead product strategy and execution for ITDR and ISPM offerings, manage a small product team, drive discovery through launch, collaborate with engineering, design, sales, and marketing, and measure product success with business metrics.

As a Staff Product Manager, you'll drive the strategy and success of SIEM products, collaborating with various teams to fulfill customer needs and market demands while focusing on security for SMBs.

Lead technical architect and hands-on principal engineer for the SOC Experience team, building scalable investigation workflows, agentic LLM features, automation, remediation actions, and analyst tooling. Drive architecture, mentor engineers, prototype solutions, ensure reliability and observability, and partner with product, UX, and SOC stakeholders to turn operational problems into auditable, production-grade systems.

Lead and grow distributor relationships across ANZ/APAC to recruit, activate, and enable channel partners. Build joint go-to-market plans, execute demand generation and pipeline acceleration, deliver sales enablement and training, and track partner-sourced revenue and funnel metrics to drive recurring revenue growth.

Lead research to detect Windows threats and develop sensor/telemetry capabilities. Collaborate with engineering and product teams to implement detections, investigate false positives/negatives, apply AI to research workflows, produce technical documentation, and mentor others while promoting the company externally.

Lead and grow a product research team focused on defensive cybersecurity research. Own technical and managerial leadership, collaborate with Product, SOC, and Engineering, scale automated threat-detection workflows using AI, and mentor researchers to deliver prioritized platform capabilities.

Own full-cycle, quota-carrying sales for new MSP/Service Provider business in the Nordics. Prospect, qualify, scope, price, and close deals with SDR, SE, and AM support. Maintain CRM records, meet revenue targets, collaborate cross-functionally, and travel up to 10% for customers and events.

Sell Huntress service-provider/MSP cybersecurity solutions into the Nordics. Qualify and close net-new MSP partners, work with SDRs, Sales Engineering, and Account Management, maintain CRM records, hit quota, and support onboarding and account growth.

Serve as the partner-facing intermediary to the SOC, providing phone/email/chat support for incidents and SIEM questions, leading high-severity calls, troubleshooting product issues, collaborating with internal teams, creating knowledge base content and runbooks, and using AI tools to summarize tickets and improve communications and documentation.

Lead technical vision and implement high-impact Ruby on Rails solutions for an internal demo platform. Improve reliability, observability, instrumentation, and integrations; partner with Product, Sales, and cross-functional teams; mentor engineers and drive architecture, testing, and engineering best practices.

Lead design, development, and delivery of mission-critical SIEM platform features. Define technical vision, own quality and uptime, mentor engineers, collaborate cross-functionally, build AI-assisted workflows, and drive performance, monitoring, and architecture decisions.

Lead multiple platform engineering teams to build scalable, high-volume SaaS infrastructure for security products. Drive technical roadmap, SRE and developer-experience best practices, integrate AI tooling, hire and coach managers, measure engineering performance, and partner with product and architecture to deliver iterative customer value.

Lead technical design and implementation of the ISPM product using Ruby on Rails. Build scalable data pipelines and systems to process large-scale identity telemetry, collaborate with security researchers and product teams, mentor engineers, and set architectural direction for detection and remediation features.

Build and lead development of the ESPM platform using Ruby on Rails. Define technical vision, design scalable data pipelines and architectures for petabyte-scale ingestion, implement features across the stack, collaborate with security researchers, mentor engineers, and ensure high-quality, tested deliveries.

Lead North America mid-market marketing: own demand generation, ABM, webinars, and field events. Build and manage a regional marketing team, partner with Sales/Channel/Global Marketing, run budgets and ROI-driven campaigns, set KPIs, and travel ~40% to support regional activations and events.

Triage, investigate, and remediate security alerts using EDR telemetry, logs, and forensic artifacts. Perform tactical malware analysis and Microsoft 365/cloud investigations, contribute to detection engineering, escalate SOC issues, and support projects to improve analyst outcomes and partner security.

Triage, investigate, and remediate security alerts using EDR and forensic artifacts. Perform tactical malware analysis, investigate Microsoft M365 activity, assist escalations, contribute to detection engineering, and work on projects to improve SOC outcomes while mentoring and collaborating with teammates.

Triage, investigate, and remediate security alerts from the Huntress platform. Perform forensic review of EDR telemetry, malware analysis, and cloud/M365 investigations. Escalate incidents, contribute to detection engineering, and support SOC operations and partner outcomes.