Channel Account Manager I, Service Providers

Posted 3 Days Ago
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Hiring Remotely in United Kingdom
Remote
49K-82K Annually
Junior
Information Technology • Cybersecurity
Huntress is people-powered cybersecurity for all businesses, not just the 1%.
The Role
Manages assigned service-provider partners to drive cybersecurity platform revenue, expansion, adoption, renewals, and retention. Builds trusted relationships across partner organizations, advises partners on solutions, supports customer satisfaction, achieves quota and renewal targets, and advocates for partner needs. The role is remote in the UK and includes travel to the United States one to two times annually.
Summary Generated by Built In

What We Do:

Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.

Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.

Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.


Reports to:  Manager, Channel Account Management

Location: Remote UK

Compensation Range: £49,200 base salary with an on target earnings of £82,000 base plus equity

What You’ll Do:  

Channel Account Managers are part of a team at Huntress who play a critical role in driving revenue through engagement, expansion, and retention across our partner base. This role is critical in expanding our relationships with our partners while helping them deliver cybersecurity to their customers through the Huntress platform.

As an individual contributor, your primary measures of success will be net dollar retention, gross dollar retention, partner loyalty, and satisfaction.

This is a high-impact, high-visibility sales role that reports to the Manager of Channel Account Management. Its success will be measured by expansion and retention metrics. 

Responsibilities:

  • Achieve and exceed quota based on both expansion metrics and renewal rates
  • Work with partners to be a trusted advisor delivering solutions that increase customer satisfaction, grow partner adoption, and deliver exceptional quality service
  • Maintain and reinforce Huntress’ culture
  • Build and maintain strong relationships with multiple contacts within assigned partner organizations

What You Bring To The Team:

  • 2+ years of experience in Account Management, Customer or Partner success, Channel or Direct Sales roles, ideally focused on mid-market and below
  • Strong knowledge of the MSP space, preferably related to the cybersecurity industry
  • Experience with Salesforce or other similar CRM platforms
  • Passionate about working in the partner community, being an advocate for them, and providing meaningful cybersecurity solutions
  • Strong bias to action and ability to get things done efficiently and effectively

What We Offer: 

  • 100% remote work environment - since our founding in 2015
  • New starter home office set up reimbursement (£398)
  • Generous personal leave entitlements
  • Digital monthly reimbursement (£92)
  • Travel to the US 1-2 times/year for various company events
  • Pension
  • Access to the BetterUp platform for coaching, personal, and professional growth

Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. 

We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.  

We do discriminate against hackers who try to exploit businesses of all sizes.

Accommodations: 

If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to [email protected]. Please note that non-accommodation requests to this inbox will not receive a response. 

Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights.

#BI-Remote 

Skills Required

  • 2+ years of experience in account management, customer or partner success, channel sales, or direct sales
  • Experience focused on mid-market and smaller customers
  • Strong knowledge of the managed service provider space
  • Cybersecurity industry experience or knowledge
  • Experience with Salesforce or a similar CRM platform
  • Ability to build strong partner relationships
  • Strong bias to action and ability to execute efficiently and effectively

What the Team is Saying

Huntress Compensation & Benefits Highlights

  • Retirement Support — Employer 401(k) contributions of around 5% are provided even without employee contributions, which feedback suggests is a standout element of the package. This creates predictable, company-funded savings that are not contingent on personal deferrals.
  • Healthcare Strength — Medical coverage is described as comprehensive and affordable, with feedback suggesting low out-of-pocket costs and strong provider networks. Specific mentions include Blue Cross Blue Shield plans viewed favorably.
  • Parental & Family Support — Paid parental leave of 12 weeks is prominently advertised, and feedback suggests it complements other time-off options. This breadth supports caregivers during family events.

Huntress Insights

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The Company
HQ: Columbia, MD
780 Employees
Year Founded: 2015

What We Do

Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service. We protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting.

Why Work With Us

Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference.

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Huntress Teams

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Cybersecurity for the 99 percent
About our Teams

Huntress Offices

Remote Workspace

Employees work remotely.

We believe in hiring the best people regardless of location or time zone. We currently hire individuals in the US, Canada, the UK, Ireland, and Australia.

Typical time on-site:
HQColumbia, MD
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United Kingdom
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Boston, MA
Chicago, IL
Denver, CO
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