Change Management Specialist

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.
We’re actively seeking a talented Change Management Specialist to join our Enterprise Change Management (ECM) team in Newport Beach, CA or Omaha, NE. This role is hybrid. We believe in empowering our employees to get work done both in and out of the office.
As a Change Management Specialist, you’ll move Pacific Life, and your career, forward by playing a crucial role in supporting organizational and project-based change initiatives within the HR department. As a member of the Enterprise Change Management team, your primary focus will be on facilitating smooth transitions during process changes, system implementations, and other transformational projects. You’ll work closely with cross-functional teams, ensuring that employees adapt to changes effectively and maximize their adoption of new processes and technologies. This role provides an excellent foundation for advancing within the change management and organizational development discipline. As you gain experience, you’ll have opportunities to take on more complex projects and contribute to larger-scale organizational transformations.

You will fill a new role that sits on a team of 8 people in the Human Resources department. Your colleagues will include Change Management and Sr Change Management Practitioners, and fellow Organizational Development professionals. Our Enterprise Change Management team is new, established in 2024.
How you’ll help move us forward:

• Support the AVP of ECM and a fellow Change Management Practitioner in executing the defined change management strategies for HR.
• Apply our ECM team’s structured methodology, toolkit, tools, and playbook to drive quantifiable impact aligned to business strategies and objectives.
• Evaluate, measure, and manage stakeholder readiness and adoption to enable speed of adoption and achieve business ROI.
• Manage and update change management related site content in SharePoint.
• Audit applicability of change management related trainings in the LMS system on quarterly basis.
• Partner with initiative program or project members to integrate change management activities into project plans; promote the use of change enablement tools and processes; drive change strategy effectiveness while minimizing disruption.
• Support organizational development work, as needed, in partnership with our OD Consultants.

The experience you bring:

• 3-5 years’ experience in a change management, change analyst, or organizational development role.
• Strong execution capabilities.
• Self-starter who can consistently manage up, is well organized, can effectively execute on time.
• Receives a moderate level of guidance and direction
• Ability to work independently and take ownership of tasks.
• Data analytics and insights experience.
• Excellent active listening and communication skills.
• Displays a clear growth mindset that enables you to adapt and grow.

What makes you stand out:

• You are Prosci certified and have applied the methodology to at least one initiative.
• You have organizational development experience.
• You have experience in the Insurance, Finance, and/or Actuarial space.
• You are resilient in the face of multiple changes and transformations that affect you personally.
• You are data-driven and analytical, because you know that without a measurement plan that is based on behaviors, you can't quantify change impacts.
• You are comfortable navigating ambiguity and adjusting to evolving project requirements.
• You are able to work effectively with diverse teams and stakeholders.
• You have a growth mindset and have examples to prove that.

You can be who you are.
People come first here. We’re committed to a diverse, equitable and inclusive workforce. Learn more about how we create a welcoming work environment through Diversity, Equity, and Inclusion at www.pacificlife.com. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.
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Base Pay Range:

The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

$108,000.00 - $132,000.00

Your Benefits Start Day 1  
 

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.