Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game.
The Change Coordinator is responsible for coordinating complex changes with multiple stakeholders, managing deployment/change activities, and maintaining clear communication throughout the change lifecycle. The role requires strong coordination skills to drive successful change implementation while ensuring compliance with gaming regulations and maintaining detailed documentation of all changes. The Change Coordinator also contributes to continuous improvement by tracking metrics, resolving deployment issues, and optimizing change management processes.
What You'll Do:
Regulatory Compliance
- Prepare Release Notes and ensure compliance in related tasks with all applicable laws and regulations, especially gaming regulations pertaining to change management
Change Coordination
- Coordinate changes with internal and external parties. Ensure that configuration changes to production environments have been properly prepared (including assessing potential risks) and executed
- Communicate with Project and Release Management, different teams, and stakeholders to understand the scope and timeline of the project
- Consolidate tasks into an internal Change team delivery plan. Keep track of actual progress vs. planned progress. Manage changes in the delivery plan
- Proactively manage the information flow between all stakeholders involved
Continuous Improvement
- Drive resolution of issues and blockers found during deployments, changes or site setup
- Ensure metrics related to deployments, changes and site setup are gathered
What You'll Bring:
- Bachelor’s degree preferred, no requirement on the exact field of study.
- 2+ years of work experience either in IT or adjacent field if they have IT education
- High self-motivation
- Excellent communication skills
- Attention to detail
- A systematic approach to coordinating activities with multiple parties in a constantly changing environment
- Critical thinking skills and decisive judgment skills in fast-paced situations
- Ability to work with minimal supervision and in a remote team setting
- Strong English language skills
- This position requires appropriate licensing in all states where a license is required to authorize or approve changes in a production environment. #LI-HYBRID
- Comprehensive compensation
- Work-life balance initiatives
- Autonomy – we embrace personal freedom and responsibility
- Creativity – we are open to new ideas of how we can be better
- Growth – we want you to develop personally as well as professionally
- Top-notch professionals who are passionate about what they do
- People-oriented environment and supportive atmosphere
As a rapidly growing company in an emerging industry, you’ll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable. We are dedicated to treating everyone with respect and to support your professional and personal growth.
Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability.
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Rush Street Interactive uses AI-assisted tools at select stages of the hiring process to enhance efficiency, consistency, and communication. AI does not make hiring decisions - final decisions are made exclusively by our recruiting and hiring teams.
Rush Street Interactive participates in E-Verify for U.S.-based positions. As required by federal law, we provide the following notices to all prospective U.S. employees:
E-Verify Participation Notice (English/Spanish)
Right to Work Notice (English/Spanish)
Skills Required
- 2+ years of work experience in IT or adjacent field (with IT education)
- Appropriate licensing in all states where a license is required to authorize or approve production changes
- Excellent communication skills
- Attention to detail
- Systematic approach to coordinating activities with multiple parties
- Critical thinking and decisive judgment in fast-paced situations
- Ability to work with minimal supervision and in a remote team setting
- Strong English language skills
- High self-motivation
- Bachelor's degree
Rush Street Interactive Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Rush Street Interactive and has not been reviewed or approved by Rush Street Interactive.
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Leave & Time Off Breadth — Policies include generous paid time off, paid holidays and sick days, bereavement leave, and in some contexts an unlimited vacation policy. Flexible working hours and a remote-first setup help make time off practically usable.
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Healthcare Strength — Offerings include comprehensive medical, dental, and vision coverage alongside disability insurance and FSA/HSA options. An Employee Assistance Program is also included.
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Retirement Support — A 401(k) plan with a 100% company match on the first 4% of pay is consistently highlighted. This provides clear employer-backed support for long-term savings.
Rush Street Interactive Insights
What We Do
Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. RSI was named the 2022 EGR North America Awards Operator of the Year, Customer Service Operator of the Year, and Social Gaming Operator of the Year. RSI is committed to industry-leading responsible gaming practices and seeks to provide its customers with the resources and services they need to play responsibly. For more information, visit www.rushstreetinteractive.com.
Why Work With Us
RSI is fueled by the people who drive our business day-in and day-out. We're dedicated to treating everyone with respect and trust. We embrace personal freedom and responsibility. We trust our team to make tough decisions - and we empower them to get stuff done. Most importantly, we like having fun along the way.
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