Jobs at Rush Street Interactive

Supports players across online gaming platforms by researching inquiries, resolving account and platform concerns, documenting interactions, escalating complex issues, and contributing to customer satisfaction initiatives. The intern develops communication, problem-solving, support operations, and customer experience skills through training, mentorship, and hands-on work in a hybrid environment.

Own and prioritize the sportsbook product backlog, define user stories and acceptance criteria, support agile delivery, clarify requirements, coordinate with engineering, design, and QA, conduct user acceptance testing, communicate delivery status, incorporate regulatory and responsible gaming requirements, and provide feedback for roadmap and process improvements.

Leads corporate general ledger accounting and the monthly close process across the accounting organization. Partners with SEC reporting on consolidations, financial statements, and disclosures; oversees reconciliations, journal entries, SOX controls, US GAAP guidance, and global intercompany and multi-currency accounting. Manages and develops the accounting team, drives accountability and process improvements, and serves as a cross-functional finance leader supporting automation and accurate, timely reporting.

Leads Java backend development for scalable microservices, APIs, event-driven systems, and integrations. Provides technical leadership, architecture guidance, mentoring, code reviews, incident management, and modernization support. Builds secure, observable, highly available services using Kafka, cloud infrastructure, CI/CD, automated testing, and DevOps practices. Partners across Engineering, Analytics, Product, and Architecture to govern APIs, manage event contracts, reduce technical debt, and support high-volume transaction platforms.

Reviews withdrawals and customer documentation, conducts KYC verification, monitors player activity for fraud and suspicious behavior, resolves payment-related inquiries, maintains regulatory records, and escalates high-risk issues. The role supports payment operations, compliance, fraud prevention, quality assurance, and process improvements while collaborating with Customer Support, product, and leadership teams.

Owns casino product initiatives from discovery through delivery handoff and outcome measurement. Responsibilities include defining problems, shaping epics, managing roadmaps, prioritizing opportunities, setting success metrics, analyzing player behavior, running experiments, and collaborating with Design, Data, Engineering, CRM, Operations, and Product Delivery. The role requires online casino expertise, awareness of gaming regulations and responsible gaming standards, and a focus on personalization, engagement, retention, and revenue outcomes.

Leads technical product definition across a unified gaming platform, translating product intent into scalable, compliant technical requirements. Establishes solution management frameworks, design practices, standards, and collaboration models across Product, Architecture, Engineering, Data, Compliance, and Design. Oversees major cross-functional initiatives involving identity, payments, promotions, and engagement systems; improves backlog refinement and dependency management; coaches teams; and tracks solution quality, delivery predictability, activation, and retention metrics.

Leads technical product definition and establishes solution management practices across a unified gaming platform. Translates product strategy into scalable, compliant technical requirements; partners with Product, Architecture, Engineering, Data, Compliance, and Design; improves backlog refinement and dependency management; coaches teams; and tracks solution quality, delivery predictability, activation, and retention metrics.

Leads and develops a software engineering team, overseeing people management, technical delivery, quality, operational excellence, and continuous improvement. The role coordinates cross-functional initiatives, manages risks and dependencies, aligns staffing with business priorities, and uses metrics to improve delivery and system performance. It requires knowledge of software architecture, APIs, distributed systems, and software development lifecycles, along with strong stakeholder communication and team-building skills.

Leads software engineering teams, overseeing people development, delivery execution, quality, operational excellence, resource planning, and cross-functional collaboration. Provides technical leadership in architecture, APIs, distributed systems, reliability, monitoring, incident management, and secure engineering practices. Manages risks, dependencies, performance metrics, staffing plans, and continuous improvement while fostering an inclusive and psychologically safe workplace.

Supports Risk and Payments and Fraud teams through SQL dashboarding, transaction and fraud trend analysis, flagged-account reviews, chargeback process improvements, SOP comparisons, and daily monitoring. The intern assists senior analysts, identifies reporting and workflow improvements, follows regulatory controls, and participates in structured training. The role requires 15–28 hours weekly for 12 weeks beginning in January.

Supports the marketing and creative teams by designing digital campaign assets for social media, advertisements, email, web, mobile apps, sports betting promotions, casino launches, and seasonal campaigns. The intern will maintain brand consistency, adapt designs across formats, organize design assets, collaborate on campaign concepts, and manage multiple deadline-driven projects while building professional design experience.

Supports product marketing for online casino and sportsbook offerings through competitor and industry research, messaging and content development, creative briefing, go-to-market planning, cross-functional coordination, campaign reporting, and performance tracking. The intern will assist the Product Marketing Manager, collaborate with operations, promotions, creative, and user acquisition teams, and complete structured learning projects in a mentored environment.