Change and Organization Development Strategist
This is an exciting opportunity to join New York Life's enterprise Change and Organization Development Center of Excellence. This team was formed to play a pivotal role in the company's evolution by supporting leaders, managers, and employees through change- preparing for new skills and behaviors and reinforcing adoption.
This role requires a consultative approach and an execution-focused mindset as it partners with the business to provide best practice change management and organization development tools and strategies to help drive large scale and complex transformations while keeping a strong focus on our customer and employee first culture. The work includes, but is not limited to, assessing leadership alignment, stakeholder assessment, learning needs, communication strategies and end-to-end organizational development efforts. The individual must be able to advise and influence leadership on analysis, appropriate tactics and initiatives on change and surface related risks to aid decision-making and continued action/progress.
The ideal candidate will have experience supporting change and transformation efforts within the financial services industry and/or large, complex corporate environments. S/he is a team player with a positive growth mindset who is adept at learning the business, creating internal partnerships, demonstrating empathy, fostering collaboration, and implementing solutions that reinforce organizational culture and inspire employee engagement.
What You'll Do:
Change Management Strategy Planning
- Apply a change management method, process and tools to create a strategy to support adoption of changes required by a project or initiative.
- Conduct stakeholder analysis and change impact assessments.
- Develop and implement change management plans aligned with organizational goals.
- Identify and manage expected and persistent resistance.
- Consult and coach project teams in leading/driving change efforts.
Organization Development
- Looks across the organization to identify compounding change and fatigue causing change resistance
- Diagnose needs and apply Organization Development techniques to help drive organizational, team, and employee effectiveness.
- Design and deliver targeted talent and organization development tools to clients as needed, e.g., prioritization, role clarity, change readiness and coaching.
Measurement and Evaluation
- Establish means to measure the success of change and OD initiatives.
- Conduct regular evaluations to assess the impact of change and OD initiatives in support of business goals.
What You'll Bring:
- Bachelor's degree (or equivalent experience) preferred with specialized coursework in HR, I/O Psychology, Organizational Development, Organizational Behavior, or related disciplines.
- 3-5 years of Change Management and/or Organization Development experience; PROSCI Change Management Certification preferred.
- Experience supporting complex change initiatives- e.g., designing tools, assessing organizational impacts, implementing targeted strategies, and measuring outcomes.
- Excellent verbal and written communication skills with ability to influence at all levels, including facilitating inclusive meetings of all sizes.
- Collaborative relationship builder and team player
- Strong project management skills including fluency with AI, MS Office and Teams and a willingness to embrace innovative technologies.
Job Level: LEVELPF4
Pay Transparency
Salary Range: $97,500-$125,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Job Requisition ID: 93102
Top Skills
What the Team is Saying
What We Do
At New York Life, our 180-year legacy of integrity, mutuality, and financial strength fuels a future defined by bold transformation.
As the largest mutual life insurance company in the U.S., we operate on behalf of our policy owners—not shareholders. That structure allows us to take a long-term view, investing in people, purpose, and innovation that endures.
Guided by a clear enterprise vision to become a technology-, data-, and AI-powered company, we’re modernizing our platforms, rearchitecting experiences, and embedding intelligence across our products and services.
Our mission has always been about helping people through life’s most meaningful moments. Today, technology is amplifying that mission—enabling us to serve clients, advisors, and communities in more personalized, proactive ways.
With a diversified business portfolio spanning insurance, investments, retirement, group benefits, and direct-to-consumer offerings, New York Life delivers the stability of a Fortune 100 company with the agility of one that’s continuously evolving.
We’re powered by a values-led culture, inclusive teams, and a shared belief that when our people thrive, so does our company. Here, tradition fuels momentum—and your ideas, energy, and growth power what’s next.
Why Work With Us
New York Life is transforming from the inside out—blending 180 years of trust with the velocity of innovation. What makes us different is our culture: grounded in integrity, humanity, and shared success—values that show up in how we work, lead, and grow. If you want a place where innovation has purpose—build what's next with us.
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Employees engage in a combination of remote and on-site work.
