Certification Operations Specialist

Posted 14 Hours Ago
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Cambridge, MA
Junior
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
Our products have received global industry recognition from Forrester, Gartner and KLAS Research.
The Role
The Certification Operations Specialist will oversee certification exam operations, support candidates, coordinate exam development projects, and manage certification-related processes. Responsibilities also include producing certification reports, preparing practice quizzes, and assisting with certification marketing and website maintenance.
Summary Generated by Built In

As a Certification Exam Developer, you will design, develop, and evaluate certification exams for the InterSystems community. To do this you will collaborate with various Subject Matter Experts (SMEs) and internal stakeholders while following internal quality processes and industry standards for creating valid, reliable, and defensible exams. 

Your work will ultimately aid in the recognition of the skill achievements of our customers and partners who work with InterSystems products. As such, you should be familiar with software development concepts such as object-oriented programming, data structures, system architecture design, as well as system administration and deployment. 

 

Responsibilities 

  • Leads exam development processes to create industry-standard certification exams 
  • Conducts JTAs (job task analyses) to ensure exam design validity 
  • Scopes and defines exams and engages with stakeholders 
  • Leads SMEs in question design and creation 
  • Writes and reviews questions using industry-standard processes 
  • Performs industry-standard cut-score analyses 
  • Leads exam beta testing, recruits, and provides support to beta candidates 
  • Maintains existing exams 
  • Authors questions and delivers certification exams using exam delivery system 
  • Provides customer support to exam candidates 
  • Works with other certification team members, and follows exam development best practices 
  • Works with certification management to ensure exam uptake 
  • Periodically assesses the success of the Certification Program using reports and makes recommendations for improvement 
  • Develops certification paths for learner roles 

 

Required Qualifications: 

  • Strong technical skills, some experience with object-oriented programming languages 
  • Strong interpersonal skills 
  • Ability to learn new concepts quickly, act as a team player and adapt to change and growth needs 
  • Excellent data organization and presentation skills, both written and verbal 
  • Demonstrates a strong interest in the learning industry and is a life-long learner (we can train you on the rest) 

Preferred Qualifications:  

  • Experience developing technical exams or other assessment items 
  • Experience writing assessment items such as multiple choice-test questions 
  • Experience working with Subject Matter Experts (SMEs) 
  • Experience in the learning industry as a trainer or courseware developer 

 

Education and Training 

  • Education/Experience in the learning industry, such as Psychometrics, Instructional Design, Educational Assessment, etc. or demonstrable equivalent work experience is a plus 

 

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

About InterSystems

Established in 1978, InterSystems provides innovative data solutions for organizations with critical information needs in the healthcare, finance, and logistics sectors and beyond. Our cloud-first data platforms solve interoperability, speed, and scalability problems for organizations around the globe. InterSystems also develops and supports data management in hospitals through the world’s most proven electronic medical record, as well as unified care records for health systems and governments through a powerful suite of healthcare data integration solutions. The company is committed to excellence through its award-winning, 24×7 support for customers and partners in more than 80 countries. Privately held and headquartered in Cambridge, Massachusetts, InterSystems has 25 offices worldwide. For more information, please visit InterSystems.com.

What the Team is Saying

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The Company
HQ: Boston, MA
1,800 Employees
Hybrid Workplace
Year Founded: 1978

What We Do

InterSystems has been the information engine behind the world's most important applications in healthcare, business and government for over 40 years. Our software products provide advanced data management, integration, and analytics technologies used daily by millions of people in 80+ countries.

Why Work With Us

Because we are a highly profitable, privately-held software company, we place our clients first in everything we do. We value intellectual curiosity and a relentless desire to outperform competitors. With many MIT and Ivy League alumni, along with experienced subject matter experts, you will work with the best of the best.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

For the first 3 or 6 months (experience and role dependent), we ask our employees to work in the office 5 days a week. Once this period is up, they can drop down to 3 days in the office, one of which must be Monday.

Typical time on-site: 3 days a week
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