Reporting to a Group Centre Manager, you will lead a team of Client Advisers to drive sales growth and manage the team in accordance to the organisation policies and procedures.
You will be the first point of contact for our Client Advisers to support the achievement of sales targets. You are required to support and execute business plans and sales strategies to ensure attainment of company’s business objectives.
Key responsibilities:
- Set high but attainable performance targets for the Client Advisers
- Provide timely and frequent feedback to the Client Advisers on their progress towards the performance targets
- Provide coaching to the Client Advisers on identifying their training needs and the areas for improvement pertaining to selling skills, interpersonal skills and personal management skills
- Develop constructive relationship with the Client Advisers to ensure sales performance and retention
- Acquire a comprehensive knowledge of the sales cycle and keep abreast of activities both inside and outside of the organisation that may affect the success of Client Advisers
- Monitor the team’s performance levels to the projected targets and creating action plans on areas of performance deficiency or needed performance improvement
- Actively recruit candidates with the potential to be a successful Client Advisers
- Undertake any projects or other responsibilities as assigned by the Group Centre Managers and/or Head of Department
Skills Required
- Lead and manage a team of Client Advisers
- Drive and support attainment of sales targets and execute business and sales strategies
- Provide coaching, feedback, and identify training needs for selling, interpersonal and personal management skills
- Monitor team performance and create action plans for performance improvement
- Recruit candidates and support hiring of Client Advisers
- Comprehensive knowledge of the sales cycle and market/internal activity awareness
- Adhere to organisation policies and procedures and undertake projects as assigned
What We Do
Income Insurance Limited (Income Insurance) is one of the leading composite insurers in Singapore, offering life, health and general insurance. Established in Singapore to plug a social need for insurance in 1970, Income Insurance continues to put people first by serving the protection, savings and investment needs of individuals, families and businesses today. Its lifestyle-centric and data-driven approach to insurance and financial planning puts the company at the forefront of innovative solutions that empowers the people it serves with better financial well-being. Additionally, Income Insurance is committed to being a responsible business that champions the environment and builds stronger communities by supporting financial inclusion, education for youth-in-need and seniors’ well-being. For more information, please visit www.income.com.sg
