CCTV Control Room Operator

Location: Icon 1, WA15 0AF

Shift Pattern - 4 days on 4 days off - days and nights

About Security and Loss Prevention and the Role

The Loss Prevention Specialist is a pivotal position within the Security department. The role holder will be responsible for the implementation and maintenance of a data driven strategy to reduce and maintain losses with the Group’s fulfilment centres. Driving a culture of security and loss mitigation. In addition they will ensure that the day to day security operation is implemented effectively and that the Group’s standard operating procedures are executed.

Responsibilities:

• Review, analyse and escalate open source intelligence to help mitigate and report global threats to company property, employees and stakeholders.
• Producing flash alerts to key stakeholders on any identified threats to THG operations globally.
• Monitoring of information feeds to identify major incidents and determine the potential impact to THG and its operations.
• Monitor emerging threats to THG and build information packs as required.
• Maintain effective communication with THG Security teams globally.
• Develop traveller packs and briefings in accordance with the Travel Risk Management Policy.
• Constantly communicate to support travellers, employees and offices during emergency situations.
• Conduct all security operational duties in accordance with GSOC Assignment Instructions, Policies and Standard Operating Procedures
• Assist security management with updating risk ratings for all offices globally
• Investigation and response to security alarms and reports received internal and from external partners
• Producing security incident reports and assisting management with low level investigations

Requirements:

• Previous experience working in a similar role, within a corporate or government function would be desirable
• Possession of valid frontline SIA license - CCTV
• Ability to communicate effectively with all levels of business, internal and external
• Good IT skills including ability to use all MS Office applications
• Report and assessment writing
• Self-motivated and able to work on own initiative and dynamically within a team
• Able to organise, prioritise and produce positive results under pressure
• Strong analytical skills with the ability to collate information and present findings in a clear and concise manner

Benefits:

Career Development

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.
• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12-months.

Wellbeing Support

• Access face-to-face and virtual appointments with our in-house GP.
• Access our in-house CBT therapist.
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
• State-of-the-art on-site gym.
• Access to our on-site physio.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On-site staff shop.
• Access to on-site barber.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.