Category Manager
We are seeking a highly driven, business-minded Category Manager to own the end-to-end performance of a strategic brand or portfolio. This role carries full accountability for P&L, growth strategy, and execution, spanning merchandising, marketing, and operational levers.
You'll operate at the intersection of analytics, vendor partnerships, and ecommerce execution, with high visibility and a direct impact on revenue growth and customer experience. This is an opportunity to think and act like a General Manager, not just a functional contributor.
If you're energized by ownership, thrive in fast-paced environments, and want to scale a business within a customer-obsessed, high-growth company, this role is built for you.
Why This Role
- True Ownership: Lead a business end-to-end-strategy, P&L, and execution
- High Impact: Directly influence revenue growth and customer experience
- Cross-Functional Leadership: Partner across marketing, supply chain, and vendor ecosystems
- Scale & Growth: Build and grow brands within a Fortune 500 environment
- Builder Mindset: Launch new products, test ideas, and drive innovation within your category
Key Responsibilities• Own category or brand performance, including P&L management and growth targets• Develop and execute strategies across pricing, assortment, promotions, and merchandising• Analyze performance data to identify opportunities and drive decision-making• Build and manage vendor relationships, including negotiations and joint business planning• Partner cross-functionally with marketing, supply chain, and operations to deliver results• Identify and launch new products or initiatives to accelerate category growth• Continuously optimize the customer experience while driving commercial outcomes
Must-Have Qualifications• 4+ years of experience in category management, brand management, or similar commercial roles• Strong blend of analytical skills, business ownership, and vendor interaction• Experience in ecommerce, retail, or related category environments• Demonstrated business acumen across pricing, assortment, promotions, and P&L ownership• Proven ability to manage vendors and cross-functional stakeholders• Data-driven mindset with a track record of turning insights into action• Success operating in fast-paced, high-growth environments
Preferred Qualifications• Experience scaling new or emerging brands or categories• Exposure to supply chain, forecasting, and inventory planning• Track record of launching new products or go-to-market strategies• Background in tech-enabled retail (e.g., marketplaces, DTC)• Strong operator mindset-able to execute, not just strategize• Comfort with ambiguity and using data to guide decisions• Proven ability to influence cross-functional teams and drive alignment• Demonstrated success in growing revenue or improving category performance
#LI-BB2
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Skills Required
- Over three years of business experience
- 3+ years of category or brand management experience
- Proficient in vendor management, product management, marketing, supply chain, operations, and project management
- Must have a Bachelor's Degree or equivalent experience
What the Team is Saying
Chewy Compensation & Benefits Highlights
How does Chewy ensure its pay and bonus plans are competitive?
Chewy approaches compensation through a total rewards strategy that combines salary, bonuses, equity opportunities, healthcare benefits, employee discounts, and career growth opportunities. The company emphasizes supporting employees across ecommerce, healthcare, pharmacy, customer service, technology, and fulfillment operations while competing for talent in both retail and tech markets.
Competitive compensation and bonus opportunities: Chewy offers market-based compensation packages that may include salary, performance bonuses, commissions, and equity depending on role and level. Built In also notes benefits such as relocation assistance, employee discounts, and bonus opportunities across multiple teams and functions.
- Healthcare and wellness support: Benefits include medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, disability coverage, telemedicine, mental health resources, and wellbeing programs. Chewy also offers wellness-focused resources designed to support employees physically, mentally, and financially.
- Retirement and financial wellbeing: Employees receive 401(k) plans with company matching along with financial wellness resources and broader support programs. Benefits are designed to support both short-term needs and long-term financial planning.
- Pet-focused and family-oriented benefits: Chewy offers pet insurance discounts, employee discounts on Chewy products, parental leave, fertility support, family-focused benefits, and caregiving resources. The company’s benefits package is closely aligned with its pet-focused identity and customer mission.
- Flexibility and workplace support: Corporate employees may have access to hybrid work arrangements, flexible scheduling, commuter benefits, PTO, paid holidays, and wellbeing initiatives. Employees also cite supportive managers and collaborative teams as important parts of the broader employee value proposition.
- Long-term career investment: Compensation is reinforced through career growth opportunities, mentorship, leadership development, cross-functional learning, and exposure to large-scale ecommerce, automation, healthcare, and logistics initiatives. Employees often describe growth opportunities as an important part of the overall company experience.
- External signals: Comparably reports that 70% of employee reviews are positive overall. Employees frequently highlight healthcare benefits, employee discounts, coworkers, and growth opportunities as strengths of the company experience. (Glassdoor; Comparably)
Chewy Insights
What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
Gallery
Chewy Teams
Chewy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
