Category Manager
Plantation, FL | Hybrid - 3 days per week in office.
At Chewy, we believe great work starts with great people!
Chewy is looking for a Category Manager to join our team in Plantation, FL. This role offers the opportunity to own the performance and growth of a strategic category, brand, or portfolio while helping shape an outstanding experience for Chewy customers.
You will have experience owning the P&L or heavily involved in the analysis. Vendor Management experience where you developed, negotiated, and influenced decisions is a must. In this role you will index high on ownership and pull data regularly that will influence your strategy.
Your Opportunity
You will take meaningful ownership of a business, developing strategies that improve category performance, strengthen vendor partnerships, and create value for customers. You will manage key commercial levers, including P&L performance, pricing, assortment, promotions, and merchandising, while using data to identify opportunities and guide decisions. You will collaborate across marketing, supply chain, operations, and other teams to turn strategy into measurable business impact. This is an opportunity to build, test, learn, and grow within a fast-paced ecommerce environment where your decisions can directly influence revenue, customer experience, and long-term category growth.
What You'll Do
- Own the financial and operational performance of an assigned category, brand, or portfolio, including P&L management, revenue growth, and key business targets.
- Develop category strategies across pricing, assortment, promotions, merchandising, and other commercial levers to support sustainable growth.
- Analyze customer, financial, and operational data to identify trends, uncover opportunities, evaluate performance, and make informed business decisions.
- Build productive vendor relationships through ongoing performance discussions, negotiations, joint business planning, and alignment on shared growth opportunities.
- Collaborate with marketing, supply chain, operations, finance, and other partners to translate category priorities into coordinated initiatives.
- Identify opportunities to introduce new products, expand assortments, or develop initiatives that improve the customer experience and category performance.
- Improve category performance by testing ideas, measuring outcomes, and adjusting strategies based on customer and business insights.
- Influence cross-functional partners and external vendors by clearly communicating priorities, recommendations, business rationale, and expected impact.
- Monitor category and vendor performance against established metrics and use insights to recommend actions that support revenue, profitability, and customer experience.
What You'll Need
- 4+ years of experience in category management, brand management, merchandising, ecommerce, retail, or a related commercial role.
- Bachelor's degree or equivalent degree requirement applicable to the position.
- Demonstrated experience owning or directly contributing to P&L performance, including the ability to understand revenue, profitability, pricing, assortment, and promotional decisions.
- Experience with vendor management, including building relationships, evaluating performance, conducting negotiations, and developing shared business plans.
- Ability to interpret financial, customer, and operational data and translate findings into clear recommendations and actions.
- Experience collaborating across functions such as marketing, supply chain, operations, finance, or merchandising to deliver business goals.
- Ability to prioritize effectively and make informed decisions in a fast-paced environment with multiple stakeholders and changing business needs.
- Ability to travel less than 20%, based on business needs.
Bonus
- Experience managing or scaling new, emerging, or rapidly growing brands or categories.
- Experience with ecommerce, technology-enabled retail, marketplaces, or direct-to-consumer businesses.
- Exposure to supply chain, forecasting, inventory planning, or related operational disciplines.
- Experience introducing new products, developing go-to-market plans, or expanding assortments.
- Demonstrated success improving category revenue, profitability, customer experience, or other measurable business outcomes.
- Experience influencing cross-functional partners when priorities, information, or business conditions are evolving.
What You'll Get
You will have the opportunity to own meaningful business decisions, build strong vendor partnerships, and develop your commercial leadership skills while working with teams across Chewy. You will contribute to a customer-focused business where curiosity, collaboration, and continuous improvement are valued, and where your work can have a visible impact on category growth and the customer experience.
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Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Skills Required
- Over three years of business experience
- 3+ years of category or brand management experience
- Proficient in vendor management, product management, marketing, supply chain, operations, and project management
- Must have a Bachelor's Degree or equivalent experience
What the Team is Saying
Chewy Compensation & Benefits Highlights
How does Chewy ensure its pay and bonus plans are competitive?
Chewy approaches compensation through a total rewards strategy that combines salary, bonuses, equity opportunities, healthcare benefits, employee discounts, and career growth opportunities. The company emphasizes supporting employees across ecommerce, healthcare, pharmacy, customer service, technology, and fulfillment operations while competing for talent in both retail and tech markets.
Competitive compensation and bonus opportunities: Chewy offers market-based compensation packages that may include salary, performance bonuses, commissions, and equity depending on role and level. Built In also notes benefits such as relocation assistance, employee discounts, and bonus opportunities across multiple teams and functions.
- Healthcare and wellness support: Benefits include medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, disability coverage, telemedicine, mental health resources, and wellbeing programs. Chewy also offers wellness-focused resources designed to support employees physically, mentally, and financially.
- Retirement and financial wellbeing: Employees receive 401(k) plans with company matching along with financial wellness resources and broader support programs. Benefits are designed to support both short-term needs and long-term financial planning.
- Pet-focused and family-oriented benefits: Chewy offers pet insurance discounts, employee discounts on Chewy products, parental leave, fertility support, family-focused benefits, and caregiving resources. The company’s benefits package is closely aligned with its pet-focused identity and customer mission.
- Flexibility and workplace support: Corporate employees may have access to hybrid work arrangements, flexible scheduling, commuter benefits, PTO, paid holidays, and wellbeing initiatives. Employees also cite supportive managers and collaborative teams as important parts of the broader employee value proposition.
- Long-term career investment: Compensation is reinforced through career growth opportunities, mentorship, leadership development, cross-functional learning, and exposure to large-scale ecommerce, automation, healthcare, and logistics initiatives. Employees often describe growth opportunities as an important part of the overall company experience.
- External signals: Comparably reports that 70% of employee reviews are positive overall. Employees frequently highlight healthcare benefits, employee discounts, coworkers, and growth opportunities as strengths of the company experience. (Glassdoor; Comparably)
Chewy Insights
What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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Employees engage in a combination of remote and on-site work.
