A company built to serve you. It's your career, Shelter it!
Catastrophe Claims Supervisor
$69,264-$88,645 minimum starting pay
Job Level: Supervisor
Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands. Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.
What You Will Be Doing:
Coordinates and supervises personnel handling weather-related and catastrophe claims. Monitors and reviews claim files to ensure proper handling of policy provisions, procedures and legal obligations. Assign claims to independent adjusters and oversee their processing. Selects, trains, and develops supervised personnel. Maintains current knowledge of policy provisions, company procedures, and state laws governing claims. Will be assigned responsibilities for supervision of catastrophe response teams and operations. Supports compliance with the innovation training and departmental tools.
What We're Looking For:
Superior leadership and communication skills, both oral and written, are required.
Insurance knowledge acquired by attending Shelter's Basic Claims Schools and successful completion of Associate of Claims coursework or equivalent developmental training in another insurance environment is typically required.
Minimum of three years successful experience in claims adjusting, demonstrating superior organization, communication, and decision-making skills, as well as thorough knowledge of claims procedures, insurance policies, and coverages, is typically required.
Ability to comprehend and apply insurance policies, claims laws, and management reports is required.
Ability to acquire adjuster license in states of operation, as required.
Completion of Associate in Claims coursework is preferred.
Thorough knowledge of insurance claims operations, specifically Shelter's policies and claims procedures, is strongly preferred.
Must acquire and maintain adjuster license in states of operation.
Ability to travel as required; may be up to 30%.
Ability to perform essential functions of the job, with or without a reasonable accommodation.
Shelter's uncompromising commitment to excellence doesn't stop with our customers. We recognize our employees are what make us a premier organization in the insurance industry. Shelter Employees enjoy such benefits as:
Health, Dental, Voluntary Vision and Prescription Drug Insurance
Savings and Profit Sharing 401(k)
Paid Time Off for Sick and Personal Leave, Vacation and Holidays
Vitality Wellness Program
"Dress for Your Day" Dress Code
Flexible Scheduling
And much more!
#IND1#
If interested, please apply by:
11/16/2026Skills Required
- Superior oral and written leadership and communication skills
- Insurance knowledge gained through Shelter's Basic Claims Schools and successful completion of Associate of Claims coursework or equivalent insurance training
- At least three years of successful claims-adjusting experience
- Strong organization, communication, and decision-making skills
- Thorough knowledge of claims procedures, insurance policies, and coverages
- Ability to understand and apply insurance policies, claims laws, and management reports
- Ability to acquire and maintain an adjuster license in applicable states
- Completion of Associate in Claims coursework
- Thorough knowledge of Shelter's insurance claims operations and procedures
- Ability to travel as required, potentially up to 30%
- Ability to perform essential job functions with or without reasonable accommodation
What We Do
Shelter Insurance® is a property casualty insurance company offering auto and home insurance in addition to several other insurance products, including: Life Insurance Renters Insurance Motorcycle Insurance RV Insurance ATV Insurance Boat Insurance Umbrella Insurance Personal Articles/Inland Marine Insurance Farm Insurance Business Insurance Shelter Insurance® products are sold by agents in 15 states— Arkansas, Colorado, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, Nevada, Ohio, Oklahoma and Tennessee. We consistently receive high ratings from A.M. Best Company (a national firm that rates the financial strength and operating performance of insurance companies) and we are a mutual insurance company, which means we are owned by our policyholders rather than stockholders, and governed by a Board of Directors. We believe integrity and a commitment to continuous improvement are essential, and we make customer service one of our top priorities. Our primary goal is to be a benefit to our customers, communities, employees and our nearly 1,400 licensed agents as we find ways to maintain our strong financial position and protect our policyholders. That view has served us well throughout our company’s history, and we expect it to carry us well into the future. The Past to the Present We opened our doors in 1946, but in those days, we were MFA Mutual Insurance® and we only offered auto insurance. We also only operated in Missouri. Through the years, the Shelter Insurance Group of Companies has expanded to 21 states and offers far more products than we did in 1946. The Group of Companies includes Shelter Life Insurance Company, Shelter Reinsurance® and AmShield Insurance®. Our Vision Redefine value in the insurance industry. Our Mission Statement Be a leader in our communities by providing daily value while we SHELTER what matters most.
