Casualty Claims Manager, NA

Posted 5 Hours Ago
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Chicago, IL, USA
Hybrid
109K-150K Annually
Mid level
Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
We're a global snacking company empowering people to snack right.
The Role
The Casualty Claims Manager oversees North American liability claims, manages risk assessments, and develops strategies for claims resolution and operational improvements.
Summary Generated by Built In
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.
You will manage all country- and region-specific (North America "NA") claims within the business' liability and workers compensation portfolio, as well as risk management activities to ensure we comply with local regulatory requirements and that we are aligned with our risk management strategies. You will advise the regional business on operational risk management including day-to-day business, contract review, litigation, claims management, and risk assessment for new and ongoing business opportunities. Working under the direction of Mondelēz International's Director, Insurable Risk, you will analyze, quantify, and assess risks arising from operations and ensure that those risks are managed and financed to an acceptable tolerance through retention, risk transfer and control arrangements established by the Global Risk Management team.
How you will contribute
You will:
  • Oversee the North American liability claims portfolio, region business risk assessment and remediation, projecting balance sheet and cash flow impacts, local insurance administration and control claims incurred.
  • Contribute to a strong controls and compliance environment in the Risk Financing and Insurance team and follow best practices to ensure fair workers' compensation, automobile liability, and general liability claims management, integrity, and quality service to those involved.
  • Oversee and manage our third-party claims administrators to ensure they are delivering the service required to manage the day-to-day activities related to liability driven claims across our North American business
  • Develop claims resolution strategies to drive positive outcomes across the claims portfolio
  • Drive for harmonization, efficiencies, and improvements to ways of working and contribute to a mindset of continuous improvement within the Risk Financing and Insurance team.
  • Provide and assist with risk management training and educational programs on behalf of Risk Financing and Insurance team and promote awareness of our risk management strategy within the business.
  • Develop and deliver claims reports to help business partners understand and learn from experience to drive continuous improvements in safety and claims management.

What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
  • TECHNICAL EXPERTISE in risk management and insurance practices, claims management, underwriting, brokering and/or engineering training. Fundamental understanding of property and casualty insurance program concepts and terminology.
  • BUSINESS ACUMEN and deep understanding of our business and finance. Significant and relevant experience in claims management or risk management for a large global corporation or experience in an insurance company, third-party administrator, or brokerage.
  • LEADERSHIP SKILLS including proven business partnering, negotiation and communication skills across a large global, public company; experience working as a finance leader managing global, cross-functional and business partner teams to drive optimization. Proven project management skills.
  • GROWTH/DIGITAL MINDSET and ability to identify opportunities and leverage technology to improve operational efficiency and effectiveness.
  • INTEGRITY and sound judgement in all decisions and interactions aligned with our values and policies and external regulations.

Additional Information:
The Casualty Claims Manager, NA will be responsible for setting strategy for the resolution of claims and related litigation for Mondelez International's North America workers compensation and third-party liability portfolio. You will be a partner with internal teams,
third-party administrator(s), insurance brokers, legal, and other external groups to review, investigate, and evaluate potential liability and damages, and resolve assigned claims in a timely fashion. The Claims Manager will also be responsible for overseeing the assessment, monitoring and management of insurable operational risks by identifying loss drivers and reporting claims trends to reduce claims frequency and severity.
Qualifications:
  • Bachelor of Science and/or Business degree in Risk Management, Accounting or Finance, MBA/CPA preferred
  • Minimum of 6 or more years of experience in Claims, Risk Management or Finance
  • Claims management experience is required
  • Third party administrator experience or CPG experience is strongly preferred
  • Previous management experience is preferred
  • Outstanding leadership skills
  • Extremely systems savvy with ability to leverage latest technology
  • Outstanding analytical mindset with a desire to find the hidden opportunities for cost savings
  • Strong team player who manages collaboratively with all stakeholders
  • Strong influencing and communication skills, and ability to lead informal teams
  • Ability to manage tight deadlines and work under pressure, managing multiple and changing priorities
  • Ability to communicate analysis in a clear, succinct, and persuasive manner to all levels of the organization
  • Hybrid role from the Chicago (Fulton Market) office

Salary and Benefits:
The base salary range for this position is $109,000 to $149,875; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results. In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.
No Relocation support available
Business Unit Summary
The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, weproduce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country.
Mondelēz Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
For more information about your Federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal
Job Type
Regular
Risk Financing & Insurance
Finance

Skills Required

  • Bachelor of Science and/or Business degree in Risk Management, Accounting or Finance
  • Minimum of 6 or more years of experience in Claims, Risk Management or Finance
  • Claims management experience
  • Third party administrator experience or CPG experience
  • Previous management experience

Mondelēz International Compensation & Benefits Highlights

  • Retirement Support The 401(k) structure combines a 4.5% basic company contribution with up to an additional 4.5% match, with company contributions vesting after two years. This provides up to 9% in company contributions when at least 6% is contributed by the employee.
  • Healthcare Strength Multiple national medical carrier options are offered with in‑network preventive care at 100%, plus company‑paid basic life insurance and short‑term disability. Optional long‑term disability and supplemental life/AD&D expand protection choices.
  • Parental & Family Support A global parental‑leave standard supports birth, adoptive, and foster parents across the enterprise. Additional supports include adoption and surrogacy assistance, childcare discounts, and an Employee Assistance Program with counseling and well‑being tools.

Mondelēz International Insights

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The Company
HQ: Chicago, IL
90,000 Employees
Year Founded: 2012

What We Do

Mondelēz International, Inc. (NASDAQ: MDLZ) is an American multinational confectionery, food, and beverage company based in Illinois which employs approximately 90,000 individuals around the world. Our Purpose Our purpose is to empower people to snack right. We will lead the future of snacking around the world by offering the right snack, for the right moment, made the right way. Our Brands We’re leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our People Our 90,000+ colleagues around the world are key to the success of our business. Our Values and Leadership Commitments of Love our Consumers and Brands, Grow Every Day, and Do What's Right shapes our culture – what we believe in, stand for, and what guides our actions and decisions. Great people and great brands. That’s who we are. Our Strategies We are uniquely positioned to lead the future of snacking with strong leadership in our categories, an unparalleled portfolio of global and local brands, and a solid footprint in fast-growing markets. Aimed at delivering sustainable growth, our strategic plan is centered around three strategic priorities: • Growth: accelerate consumer-centric growth • Execution: drive operational excellence • Culture: build a winning growth culture

Why Work With Us

We offer passionate, energetic and curious people a huge choice of careers in our fun, fast-paced, global business. We operate in four regions: Asia, Middle East & Africa; Europe; Latin America; and North America. And in over 80 countries our people are united in a common purpose to empower people to snack right.

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Mondelēz International Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

#TeamMDLZ F​lexible Work​ing Pledge: We Trust each other to work flexibly and productively We show Empathy, encouraging belonging and connection We are Mindful of making space and taking time

Typical time on-site: Flexible
HQChicago, IL
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MX
Athens, GR
Bogotá, CO
Bratislava, SK
Breda, NL
Bucharest, RO
Hungary
Buenos Aires, Buenos Aires
East Hanover, NJ
İstanbul, Istanbul
Mumbai, IN
Praha, CZ
Santa Ana, CR
Santa Fe, MX
São Paulo, BR
Singapore
Warsaw, PL
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