Case Planner (Marian Hall)

Posted 5 Days Ago
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New York, NY, USA
In-Office
Entry level
Kids + Family • Social Impact
The Role
Provides comprehensive case planning and casework services for youth and families in foster care. Manages 16–20 cases, conducts family and home safety assessments, coordinates referrals and treatment teams, attends court and permanency hearings, maintains ACS documentation, and develops permanency plans. Works with social workers and community partners to support youth safety, well-being, trauma-informed care, and lasting family or community connections. The role is primarily onsite in New York City, includes field work and some evening hours.
Summary Generated by Built In

In the context of child-centered, the Case Planner provides family-focused practice to promote permanency, safety and well-being, and to reduce length of stay in foster care, the case planner also provides comprehensive casework services for both youth and families.  The case planner provides all case management services and ensures that all ACS mandates are in compliance. Casework delivery is to be consistent with Good Shepherd Services’ philosophy and within city and state mandates. Please note this position is based ONSITE with the possibly of 1 or 2 days Remote. We provide a range of programming for Vulnerable Youth/Adolescent with history of Trauma.

Job Title:       Case Planner, Marian Hall 

Reports to:     Assistant Director of Social Services 

Location: 337 E. 17th Street, New York, NY 10003

Hours: 40 Hours/Week; Non-Exempt Position requires staff to be onsite along with some field work. Some evening will be required. Hybrid Schedules are based on program needs and at leadership discretion. 

Major Duties:

  • Maintain primary case planning responsibility for 16-20 cases in collaboration with the social worker. 
  • Establish immediate contact with families to provide information about the program.
  • Conduct required casework contacts with the child, parent, and collateral contacts (schools, service providers, medical personnel, mental health practitioners, youth development counselor and substance abuse counselors).
  • Work collaboratively with Social Worker to make assessment-based referrals as necessary to meet the needs of the child and/or parent.
  • Assess birth parent’s homes for diagnostic purposes to ensure the safety of youth and family while at home and complete home safety assessments.
  • Attend court and permanency hearings.
  • Maintain up to date case records within agency standards and complete all necessary ACS/Agency documentation including FASPs, Progress notes, Permanency Hearing reports and all other reports necessary to fulfill the function of the work.
  • Progress notes are to be completed and submitted preferably within one day of the event but no later than the end of the given week of the event.
  • Submit, PYA, FASP and Permanency Hearing Report on the internal date for review provided by the agency's compliance department.
  • Manage case load of AWOC and work collaboratively with assigned Social Worker to locate AWOC youth.
  • Develop community relationships and communicate with all collaterals, including ACS.
  • In collaboration with the primary social worker, youth development counselor, work with full treatment team, family and youth to develop the most appropriate permanency plan with emphasis on lasting family connections and/or other permanent caring connections in the community.
  • Attend and participate in treatment team meetings, service plan reviews and FTC’s; provide relevant input.
  • Maintain appropriate and relevant documentation of all contacts and events.
  • Effectively use and practice the Sanctuary Model tools such as safety plans, community meetings, psycho-education groups, team meetings, red flag reviews, treatment planning conferences and self-care in the department/program to create a non-violent and trauma-sensitive culture.
  • Promote and model the seven Sanctuary Model commitments to create a non-violent and trauma sensitive culture.
  • Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) Framework into daily practice to ensure quality care and an effective work environment.
  • Provide coverage for Marian Hall cases when necessary.
  • Perform other duties as assigned.

Qualifications:

  • Bachelor’s degree required. 
  • Experience working with families and adolescents in the child welfare system required. 
  • Must be able to establish working relationships with participants in need of supportive services. 
  • Must have working knowledge of Connections. 
  • Must have excellent verbal and written communication skills. 
  • Ability to work flexible hours, including two evenings. 
  • Ability to use public transportation to travel throughout New York City. 
  • Must have a commitment to GSS models of practice including Sanctuary and ACS principles to promote permanency, safety and well-being. 
  • Must have a commitment to work from a strength-based, youth development and trauma informed perspective. 
  • Bilingual English/Spanish preferred. 
  • NYS Drivers Licensed preferred. 

Good Shepherd Services is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with.

Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.

We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier-free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities. If you require any accommodations to participate in the hiring process, please inform us of your needs in advance. We value diversity and inclusivity in our workplace and encourage applicants of all abilities to apply.

Skills Required

  • Bachelor's degree
  • Experience working with families and adolescents in the child welfare system
  • Ability to establish working relationships with participants needing supportive services
  • Working knowledge of Connections
  • Excellent verbal and written communication skills
  • Ability to work flexible hours, including two evenings
  • Ability to use public transportation to travel throughout New York City
  • Commitment to Sanctuary and ACS principles
  • Commitment to strength-based, youth development, and trauma-informed practice
  • Bilingual English/Spanish
  • New York State driver's license
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The Company
1,476 Employees

What We Do

Good Shepherd Services is a non-profit organization dedicated to helping children, youth, and families in New York City overcome challenges and gain skills for success. Through over 100 high-quality programs, they provide effective services that deepen connections within families, schools, and neighborhoods, working closely with community leaders to advocate for their participants and create a better city for all.

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