Case Management Assistant

Posted 10 Days Ago
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Huntington, WV, USA
In-Office
Entry level
Industrial • Manufacturing
The Role
Provides clerical, data-entry, referral-processing, and case management support for patients. Coordinates communication among clinical resource management staff, payers, preferred providers, community resources, and clinical teams to obtain information and facilitate timely patient transitions. Uses independent judgment, professional discretion, collaboration, communication, and problem-solving skills to support patients and physicians.
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Job Summary & Responsibilities

Cabell Huntington Hospital is seeking a casual, as needed Case Management Assistant to work alongside our Clinical Resource Management Department. 


Case Management Assistant (CMA) exercises independent judgment and professional discretion in the practice of case management to a selected group of patients.  The CMA performs clerical and data entry procedures necessary to process referrals and other case management duties. The CMA establishes and maintains an open channel of communication between CRM staff, payers, payers’ preferred providers, community resources and members of the clinical team to process requests, obtain essential information, and effect a timely transition.  The CMA is proactive and uses collaborative problem solving skills to meet the needs of the patients and physician.

Preferred Qualifications
  • High School diploma or equivalent required. 
  • Junior College/Technical School preferred. 
  • Previous experience in a hospital atmosphere a plus.  The learning period recommended is six (6) months for proficiency in the majority of tasks. Candidate should possess excellent verbal and written communication skills, be able to build effective relationships with the healthcare team, and demonstrate critical thinking skills.

Skills Required

  • High school diploma or equivalent
  • Junior college or technical school education
  • Previous experience in a hospital atmosphere
  • Excellent verbal and written communication skills
  • Ability to build effective relationships with the healthcare team
  • Critical thinking skills
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The Company
96 Employees
Year Founded: 1990

What We Do

Carter Holt Harvey is one of Australasia's leading forest products companies, specializing in the production of timber, laminated veneer lumber (LVL), and plywood. With over 150 years of experience, the company serves as a trusted supplier of structural and outdoor timber for residential and commercial construction throughout New Zealand and Australia, primarily operating through its various specialized business units.

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