Case Management Assistant

Posted 10 Days Ago
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Huntington, WV, USA
In-Office
Entry level
Healthtech • Telehealth
The Role
Provides clerical, data-entry, referral-processing, communication, and coordination support within a hospital’s Clinical Resource Management Department. Works with clinical staff, payers, preferred providers, community resources, patients, and physicians to obtain information, process requests, solve problems, and support timely patient transitions.
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Job Summary & Responsibilities

Cabell Huntington Hospital is seeking a full-time Case Management Assistant to work alongside our Clinical Resource Management Department. 


Case Management Assistant (CMA) exercises independent judgment and professional discretion in the practice of case management to a selected group of patients.  The CMA performs clerical and data entry procedures necessary to process referrals and other case management duties. The CMA establishes and maintains an open channel of communication between CRM staff, payers, payers’ preferred providers, community resources and members of the clinical team to process requests, obtain essential information, and effect a timely transition.  The CMA is proactive and uses collaborative problem solving skills to meet the needs of the patients and physician.

Preferred Qualifications
  • High School diploma or equivalent required. 
  • Junior College/Technical School preferred. 
  • Previous experience in a hospital atmosphere a plus.  The learning period recommended is six (6) months for proficiency in the majority of tasks. Candidate should possess excellent verbal and written communication skills, be able to build effective relationships with the healthcare team, and demonstrate critical thinking skills.

Skills Required

  • High school diploma or equivalent
  • Junior college or technical school education
  • Previous experience in a hospital environment
  • Excellent verbal and written communication skills
  • Ability to build effective relationships with the healthcare team
  • Critical thinking skills
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The Company
1,100 Employees
Year Founded: 1985

What We Do

Marshall Health Network is a West Virginia-based not-for-profit academic health system that includes the Marshall Health physician practice; Cabell Huntington Hospital, St. Mary’s Medical Center, Hoops Family Children’s Hospital, HIMG and Rivers Health. It is committed to improving the health and well-being of over one million children and adults in 38 counties in West Virginia, southern Ohio and eastern Kentucky.

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