Overview
Case Aide performs various supportive activities for casework services in support of the needs of the Enhanced Family Foster Care Program. Duties may include “support activities” such as collecting information or investigating situations to obtain information about family situations; directly assisting children and family members in various ways, e.g., providing transportation, arranging home visits, accompanying children to service providers, participating in and reporting observations and findings at case conferences. Work is performed under the supervision of a Case Work Supervisor.
Key Responsibilities
- Assists with locating information regarding parents/families and resources in the community and communicates information to case planners.
- Follows through on-case aide-related assignments, i.e., make home visits when approved by the Case Work Supervisor, help supervise child-family contact visits. Accompany children to service providers.
- Assist with office administrative tasks including placement modules in Connections, processing letters and other mailings, serving as a receptionist.
- Assists in maintaining an orderly, safe, and informative on-site environment for children and parents.
- Promptly reports hazards and all observations suggesting suspected abuse, neglect, or exploitation of children to the appropriate individual.
- Willing to travel.
- Performs related and similar duties as required or assigned.
Required Qualifications
- Associate degree is strongly preferred plus a minimum of two years of prior experience as an Office Assistant.
- High School Degree or GED equivalent also considered with prior experience in child welfare environment.
- Valid NYS Driver License
Supervisory Responsibilities
- No
Position Type/Expected Hours of Work
This is a full-time Hybrid position. Days and hours of work are Monday through Friday at 9:00 am - 5:00 pm
Benefits & Compensation
- Competitive salary structure
- Health, dental, and vision insurance
- 401(k) with company match
- PTO policy (11 Paid Holidays, Paid Sick Time, Paid Vacation & Paid Personal Days)
- Remote / flexible work options
Additional Requirements
- Authorized to work in the U.S.
- Ability to work in-person in New York City (NYC)
- Ability to travel to other Rising Ground Sites (if required)
Skills Required
- Associate degree
- At least two years of prior experience as an Office Assistant
- High school diploma or GED equivalent
- Prior experience in a child welfare environment if substituting for an associate degree
- Valid New York State driver's license
- Authorization to work in the United States
- Ability to work in person in New York City
- Ability and willingness to travel to other Rising Ground sites if required
What We Do
Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity. With an annual budget of $203 million and 101 programs at 138 sites throughout the New York City and lower Westchester area, we deliver dedicated support to promote safe environments for children and help families thrive through our family stabilization, family foster care and adoption programs; innovative special educational programs that advance learning from early childhood through high school; result-focused programs that help court-involved youth change the trajectory of their lives; caring services that promote independence for children and adults with developmental disabilities; and pro-active community health initiatives that foster well-being. Across programs, we continually engage new, innovative techniques and implement evidence-based models to increase our impact and promote better outcomes.
