Case Aide

ORGANIZATION DESCRIPTION 

Founded in 1965, the Chinese-American Planning Council (CPC) is a social services organization advancing the social and economic well-being of immigrant and low-income New Yorkers through holistic services and community-led impact. CPC is the nation’s largest Asian American social services organization and serves as a trusted community anchor to over 80,000 community members who are served by CPC annually through 50+ high-quality programs and services across 35 sites in New York City. (For more information, please visit: https://www.cpc-nyc.org)    

PROGRAM SUMMARY 

Asian Family Services (AFS) provides child welfare preventive services to help keep children and their families together and avoid the placement of children in foster care. AFS addresses the multi-level needs of Asian-American families, especially recent Chinese immigrants by providing support, advocacy, and referral to services and case management to, but not limited to, Asian American families throughout the five boroughs. Our professional staff consists of bi- and tri-lingual and bi-cultural caseworkers. 

JOB SUMMARY 

Reporting to the Supervisor and Program Director, the full-time Case Aide support the administrative aspect of the AFS program, including, but not limited to maintaining case files, preparing regular and ad hoc reports, preparing materials for community education, presentations, workshops, and social activities. The Case Aide may also help with translation and escorting in providing direct services to the community members. 

ESSENTIAL RESPONSIBILITIES 

• Assist Supervisor and Caseworkers in managing case files, compiling monthly progress reports, and other statistical reports as required by the funding source. 

• Provide assistance with Family Team Conferences as needed. 

• Support Caseworkers in organizing workshops, community presentations and social activities. 

• Help Caseworkers identify community sources; and act as a backup for Caseworkers in providing direct concrete services, i.e. translation and escorting. 

• Compile educational and outreach materials for the purpose of parenting education. 

• Other duties as assigned by the Supervisor and Program Director. 

Education and Experience: 

• Minimum associate degree in human services, social work, or related field. 

• Prior experience in education, community outreach and family work a plus. 

• Child welfare experience a plus. 

• Familiarity with the NYC entitlement system a plus. 

Skills and Competencies: 

• Excellent written, communication, interpersonal and organizational skills. 

• Ability to cooperatively work with a diverse staff. 

• Must be bilingual and bicultural either in English and Chinese, Korean, or Spanish. 

• Ability to work under pressure and set up good rapport with immigrant families and children. 

• Demonstrated ability to prioritize and handle numerous complex tasks. 

COMPENSATION & BENEFITS OVERVIEW 

• $42,000 annually; 35 hours per week with occasional evenings and weekends 

• CPC offers a competitive and comprehensive benefits package, including but not limited to generous paid time off (holiday, sick and vacation time), Medical, Dental, Vision, Basic Life Insurance Coverage, Commuter Benefits, and a 403(b) Retirement Plan 

HOW TO APPLY 

Interested individuals should submit their resume, along with a cover letter addressed to Judy Ah-Yune ([email protected]) and Sherry Ng ([email protected]), when applying online via CPC’s website: https://www.cpc-nyc.org/jobs or selected online job boards. All documents should be submitted as one single file. Applicants may reach out to [email protected] with any questions or further inquiries. 

CPC is an Equal Opportunity Employer. CPC values a diverse, equitable, and inclusive workplace and strongly encourages women, BIPOC, immigrants, LGBTQ+, individuals with disabilities, and veterans to apply.