What You'll Do
- Act as liaison between Sales and Legal teams to determine and enforce company sales/compliance protocol.
- Work with insurance companies to verify coverage of our customer's freight.
- Investigate and analyze reports that are submitted about our carrier partners and escalate when needed for Approval
- Review and bind carrier partners contractually in accordance with company and applicable laws, rules and safety regulations.
- Update our Transportation Management System with detailed and accurate information.
- Work internally with Arrive's sales team to approve carrier partners in our system.
- Monitor and qualify the safety of current and new carrier partners.
- Utilize proprietary real-time online monitoring services to assess authority, insurance, and safety ratings of our carrier partners to provide exceptional service for Arrive’s customers.
- Escalate issues and communicate details to our claims department as needed.
- Execute account management and update insurance information for our carrier partners when applicable.
- Data entry and organizing and maintaining of data.
Qualifications
- English Fluency Required (High B2-C1).
- High school diploma, or equivalent.
- A self-starter with a proven ability to work independently.
- Proven ability to multitask in a fast-paced, high energy environment!
- Strong logical reasoning skills, detail oriented, with strong follow through!
- Excellent customer service skills via phone and email.
- A working knowledge of the Microsoft Office and G-Suite.
- A "let's go"attitude - once you meet us, you'll see what we mean!
The Perks of Working With Us
- Take advantage of our benefits including monthly grocery vouchers, vacation days, savings fund, medical insurance (including dental and vision plans) and more.
- Leave the suit and tie at home; our dress code is casual.
- Enjoy office wide engagement activities, team events, happy hours and more!
- Work in our new Guadalajara office located in Torre 1500 (Av. Americas 1254) within the plaza, you'll find cafes and a wide variety of local restaurants.
- Start your morning with free coffee!
- Maximize your wellness with free counseling sessions through our Employee Assistance Program
- Get paid to work with your friends through our Referral Program!
What the Team is Saying
What We Do
At Arrive Logistics, our relentless pursuit of perfection fuels our ability to optimize operations, identify efficiencies, build technology, and deliver innovation that pushes businesses like yours forward. But it’s not just what we do that sets us apart from everyone else — it’s what we’re made of grit, determination, and a 24/7 commitment to our partners. The details matter. We don’t just connect freight and carriers; we think critically about every element of the process, working with precision to anticipate your needs. That means more capacity, a consistent freight experience — no surprises. Our Work Matters: Shippers, carriers, and brokerages are the primary players in the logistics industry, which powers the U.S. economy and makes everyday life possible. If you have ever bought it or used it … it has been on a truck!
Why Work With Us
We are an ambitious, high-growth company that pushes the limit of what’s possible for our team and partners. In only 10 years, Arrive surpassed 30,000 competitors to become a Top 7 truckload brokerage — and we’re just getting started. We are on track to break into the Top 5 by 2025 and the Top 3 by 2026.
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