The Role
Manage and support 24/7 card system operations, including escalations, user management, system configurations, performance evaluation, and regulatory compliance. Collaborate with vendors and develop solutions for card technologies.
Summary Generated by Built In
KEY RESPONSIBILITIES:
• Support 24/7 card system development and operations at Bank and subsidiaries.
• Support resolutions of L2/L3 escalations at Bank and Group entities respectively.
• Fine tune card system to improve user experience and services.
• Manage life cycle of user creation and application privileges.
• Collaborate with application vendors to collate logs for analysis and solutions.
• Maintain card systems calendars and support operations of Card systems EOD
process.
• Evaluate performance of systems events and messages in support of service
components.
• Test fixes, setup tools and utilities applicable to systems integration and
enhancements.
• Develop secure Key controls and operations in fulfillment of security mandates.
• Maintain reliable operations on Way4 DR and branded card network services.
• help develop procedures hosted in Card billing and payments systems
• Support the operations of automated processes on customer schedules.
• Evaluate performance of card events, risk classifiers and interfacing systems
• Couch and build technical capacities among the team.
• Evaluate technical performance and help prepare root cause on incidences.
• Jointly with other stakeholders, develop plans for log rotations and performance.
• Help develop card operations standards and regulatory controls /PCI-DSS
• Support Change transition, configurations, and performance evaluation.
• Maintain configurations documents on card systems and operations.
• Develops and tests Card APIs and associated services
• Manage card systems change and transition at Bank and Group entities.
• Implement and monitor approved audit recommendations that apply to Card Systems.
Requirements
QUALIFICATIONS:
• Bachelor’s degree in information technology, Computer Science or related field
• Training / Certification in Oracle, SQL, PL-SQL, JAVA, C++, .NET and related fields.
• Training /Certification in switching technology / Network and ATM Switch
• Knowledge on IT regulations, frameworks / best Practices - ISO 27001/PCI-DSS/FIPS,
NIST
• Good Understanding of ISO 8583
• Working Knowledge of Oracle, SQL, PL-SQL, JAVA, C++, .NET and related fields.
• Working Knowledge from Card Payment schemes / Network Operations
• Knowledge on IT regulations, frameworks / best Practices - ISO 27001/PCI-DSS/FIPS,
NIST
• Working Knowledge of UNIX / Linux / MS Windows Server / Solaris
• Senior Level - (5 - 6) years’ relevant experience in a similar organization.
• Demonstrate high levels of integrity.
• Excellent communication and interpersonal skills
Skills Required
- Bachelor's degree in information technology, Computer Science or related field
- Training / Certification in Oracle, SQL, PL-SQL, JAVA, C++, .NET
- Training / Certification in switching technology / Network and ATM Switch
- Knowledge on IT regulations, frameworks / best Practices - ISO 27001/PCI-DSS/FIPS, NIST
- Working Knowledge of Oracle, SQL, PL-SQL, JAVA, C++, .NET
- Working Knowledge from Card Payment schemes / Network Operations
- Working Knowledge of UNIX / Linux / MS Windows Server / Solaris
- 5 - 6 years' relevant experience in a similar organization
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Ubuntu Impact Limited is a Human Capital Consulting Firm committed to delivering reliable solutions that drive positive change and foster substantial growth for organizations and people.
