ON-CALL Senior Instructional Designer (REMOTE ROLE)

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference. Diversity & Inclusion, is simply who we are and what we do.

ICF seeks an experienced INSTRUCTIONAL DESIGNER to provide federal grants financial management training and technical assistance (TTA). In this role, you will support U.S. Department of Justice, Office of Justice Programs (OJP) grantees to build financial management capacity and infrastructure to improve financial management of federal awards to support victim services, criminal justice, juvenile justice, and justice research programs. The successful candidate will have experience developing creative and engaging virtual and in-person resources and trainings. You will work both independently and as part of a larger learning and development team collaborating closely with subject matter experts in the justice, victim services, and grants/financial management fields.

THIS IS AN ON-CALL, part-time hours position based on project needs.

We are open to supporting 100% remote work anywhere within the US. Applicants should have the ability and willingness to travel.

This position requires obtaining a Public Trust Clearance PRIOR to start date.

Key Responsibilities

• Identify learning and content development needs based on needs assessments, research, and input from stakeholders and clients.
• Write, develop, and design instructionally sound, dynamic, accessible learning content focused grants/financial management topics for criminal justice, juvenile justice, and victim services professionals in collaboration with SMEs.
• Develop learning objectives, assessments, course outlines, learning activities, case studies, job aids, and reference materials for training delivery.
• Create learning content in a Content Management System by using storyboards, scripts, and course video content using software such as Storyline.
• Develop instructional media materials including slides, graphics, and audio to support instruction.
• Collaborate with subject matter experts to develop content and ensure content accuracy and relevance in these key areas, including integrating edits and feedback from subject matter experts and other stakeholders.
• Use a variety of content creation and design tools to produce impactful and engaging learning in multiple modalities, including powerpoint presentations, PDFs, e-learning courses, and live webinars.
• Adapt content to cater to diverse learning styles and needs.
• Participate in the development and review of products for adherence to style and storyboard guidelines, writing standards, course/task flow, and designing for standards such as SCORM conformance and Section 508 compliance.

Basic Qualifications:

• M.A. or M. Ed. in Instructional Design, Adult Education, Distance Learning, or related field from an accredited institution.
• Minimum 6 years of work experience in learning/training with proven experience as an Instructional Designer designing and managing virtual and in-person training projects as well as the management of large-scale databases such as an LMS, extracting data, compiling reports, and providing excellent customer service.
• US citizenship required by federal government contract.
• This position requires a Public Trust security clearance. Applicants will be subject to a government security investigation to obtain clearance before the start date.

Additional Qualifications We Expect You To Have:

• Knowledge of best practices in design principles (ADDIE, graphic design, layouts, distribution methods, etc) and live webinar support/production.
• Experience working with diverse communities.
• Knowledge of the application of adult learning principles.
• Ability to scale and adapt content based on level of learner and their experience.
• Experience with one or more LMSs. Knowledge of SAP Litmos is a plus (uploading content, creating data reports.)
• Ability to bring together text, images, video, and audio in both traditional and e-learning trainings to develop scenario-based materials.
• Knowledge of 508 compliance.
• Knowledge of Articulate Storyline 360, Articulate Storyline Rise, PowerPoint, Photoshop, Camtasia (or Adobe Premiere or other video authoring tool), other Adobe tools (Illustrator/InDesign) are a plus.
• Experienced with Microsoft Office 365 products, functions, and utilization in remote product development.

Preferred Skills/Experience:

• Familiarity with federal grants/financial management topics.
• Experience in the field of victims’ rights and services or juvenile/criminal justice.
• Familiarity with victim-centered, trauma informed approaches.
• Knowledge and applicability of Section 508 compliance.
• Familiarity with SAP Litmos or other similar LMS.
• Familiarity with delivering live webinars/events.
• Understanding of how to incorporate the principles of diversity, inclusivity, and cultural humility across all aspects of their work.
• Project Management Certification (preferred but not required).

Professional Skills You Will Use In This Role:

• Possesses excellent oral, interpersonal, and written communication skills.
• Ability to engage audiences and communicate effectively in a virtual space.
• Strong attention to detail, problem-solving, and decision-making capabilities.
• Adaptable team player with the ability to handle multiple priorities in a fast-paced, evolving environment to meet client needs while managing competing tasks.
• Comfortable serving as a resource and providing input to a senior management team, as needed.
• Ability to work collaboratively across TTA providers, the government client, subject matter experts and project partners.
• Experience collaborating on live events within Zoom, or similar platform.
• Demonstrated outstanding level of professionalism in providing client support, including the ability to exercise good judgment, discretion, tact, and diplomacy.
• Sound business ethics, including the protection of proprietary and confidential information.
• Problem-solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions.
• Effective time-management skills with emphasis on quality and timely completion of tasks.
• Ability to work independently and collaboratively with minimal supervision.

#indeed

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