Sr. Instructional Designer (Remote - US)

Why join Nextech?

We are a leader in specialty healthcare technology solutions.

We are an ever-growing team, guided by our iCREATE values of Integrity, Collaboration, Respect, Empowerment, Accountability, Trust, and Excellence. We hold these values in high regard and are driven to succeed in all we do.

We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.

If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact [email protected].

Job Summary

The Senior Instructional Designer will take ownership of developing engaging instructional materials and facilitating training sessions to support various teams across Nextech. This role will involve designing innovative learning solutions, leveraging instructional theory and collaborating closely with subject matter experts to meet organizational training objectives. 

All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate.

Essential Functions

• Instructional Material Development: Create, design and edit courses, curriculum and learning materials tailored to support diverse teams. 
• Interactive Learning: Develop computer-based training (CBT) modules, storyboards and online learning experiences to facilitate knowledge retention and engagement. 
• Learning Assessments: Design and implement assessments to evaluate and measure learning transfer and effectiveness. 
• Training Facilitation: Lead in-person and virtual training sessions, ensuring effective delivery of instructional content to employees and teams. 
• Collaboration: Partner with subject matter experts, particularly in customer support or service departments, to create accurate and impactful training materials. 
• Content Lifecycle Management: Analyze, update and refine existing online content to maintain relevance and alignment with organizational goals. 
• Technology Expertise: Train instructors, students and employees on how to use learning technologies effectively. 
• Project Management: Manage learning projects from ideation to completion, ensuring deadlines and quality standards are consistently met. 
• Design and Innovation: Develop instructor manuals, rubrics, scripts for multimedia content and other teaching tools to enhance learning outcomes. 
• Process Improvement: Establish and refine processes to improve instructional design efficiency and learner experience. 
• Best Practices: Stay up-to-update on instructional design methodologies and trends, incorporating best practices into learning solutions. 

Minimum Requirements

• 5+ years Demonstrated success designing and implementing large-scale training programs for SaaS organizations or other technology-driven environments.
• Advanced proficiency with instructional design tools, including Articulate Storyline, Rise, or similar platforms.
• Strong experience with Learning Management Systems (LMS) and eLearning technologies.
• Demonstrated ability to manage end-to-end learning initiatives, from needs assessment to program evaluation.
• Excellent project management skills with the ability to handle multiple priorities in a fast-paced environment.
• Exceptional communication and presentation skills, with the ability to convey technical information effectively.

Preferred Qualifications

• Master’s degree in Instructional Design, Education or a related discipline (preferred but not required). 
• Experience designing software training programs. 
• Familiarity with instructional design frameworks like Cathy Moore’s Action Mapping and AIDA design principles. 
• Experience working with customer service or support teams. 
• Background in healthcare or related industries (preferred but not required). 
• Certifications such as Certified Professional in Learning and Performance (CPLP), Articulate Certified Storyline Developer, or similar credentials.

Working Environment/Physical Demands

• Remote within the United States
• Long-distance or air travel as needed – not to exceed 10% travel.
• Activities require a significant amount of work in front of a computer monitor.

Total Rewards

• Generous annual bonus opportunity
• 401(k) with Employer Match
• Flexible Time Off: take time off when you need it without worrying about available hours
• 10 paid holidays + 1 floating holiday
• Volunteer Time Off
• Insurance: Choice of Medical, Dental, and Vision plans
• Health Savings Account with employer match
• Flexible Spending Account
• 100% Company-Paid Parental leave
• 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
• iCREATE Employee Recognition Program
• Wellness Program including discounts on medical premiums
• Employee Assistance Program with free counseling sessions available
• Corporate Discounts on Retail, Travel, and Entertainment
• Pet Insurance options