ABOUT THIS POSITION
Business Transformation InternOverview
Waystar is seeking a motivated, analytical Business Transformation Intern to support cross‑functional initiatives such as M&A integrations, client upgrades, and internal system transformations. This role focuses on building playbooks, templates, and standards that enable scalable, repeatable execution across the company.
This internship is ideal for students interested in operations, strategy, project management, or technology who want hands‑on exposure to how enterprise‑scale transformation work gets done.
WHAT YOU'LL DO
What You’ll Do- Help document and standardize Transformation playbooks for recurring initiatives (e.g., client upgrades, back‑office system upgrades, M&A workstreams).
- Inventory and consolidate existing project artifacts into reusable templates and toolkits.
- Support documentation of cross‑functional ways of working and identify opportunities to simplify or improve processes.
- Gain exposure to active Transformation initiatives by shadowing projects and capturing lessons learned.
- Assist with internal summaries, leadership readouts, and reference materials.
- Contribute to a final capstone deliverable (e.g., playbook, toolkit, or improvement recommendations).
- How complex, cross‑functional initiatives are structured and executed at a healthcare technology company.
- How organizations scale execution through standardization, playbooks, and operating discipline.
- Practical experience building tools and frameworks used by senior leaders and delivery teams.
- Currently enrolled undergraduate student (rising junior or senior); 3.2 GPA or above.
- Strong organizational, communication, and analytical skills.
- Ability to turn ambiguity into structure.
- Comfortable with Microsoft Office (Excel, Word, PowerPoint, Outlook).
WHAT YOU'LL NEED
Preferred (not required):
- Exposure to project management, operations, or strategy coursework.
- Familiarity with tools such as Confluence, SharePoint, Jira, or Smartsheet.
- Interest in consulting, transformation, program management, or operations.
- Duration aligned to academic term.
- Reports into the Business Transformation organization.
- Hands‑on role with meaningful ownership, mentorship, and executive visibility.
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.
WAYSTAR PERKS
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
What We Do
Waystar provides market-leading technology that simplifies and unifies healthcare payments. Our cloud-based platform streamlines workflows and improves financials for healthcare providers of all kinds, and brings more transparency to the patient financial experience. The Waystar platform is used by more than 450k providers, 750 health systems and hospitals, and 5k health plans—and integrates with all major HIS and practice management systems. The financial and administrative challenges facing healthcare providers are daunting. Waystar’s technology platform simplifies and unifies healthcare payments across the revenue cycle. We empower healthcare organizations to automate manual work, gain insight into processes and performance, and ultimately collect more revenue. At Waystar, we know there’s a better, more efficient way forward. Let’s climb the mountain ahead of us to reach new heights in healthcare.
Waystar Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
