Business Systems Engineer Lead

About Grainger:
Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money.
We're looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today.
Position Description
The Business Systems Engineering Lead (Lead Vistex Developer) will be working with the following Vistex modules: Commissions, Vendor Rebates, Customer Rebates, Territory Management and Chargebacks. This role is a functional/technical role, and the candidate should have experience with Vistex complex custom programing, configuration, and business processes. You will have experience designing, troubleshooting, writing, and supporting ABAP development as required. This position functions as a liaison working with stakeholders to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, and information systems.
The Software Engineer /Vistex role consists of the tasks, knowledge, and techniques required to identify business needs and to determine and assess proposed solutions to business problems. Solutions require analysis of impact against 3 variables:

• System Development - Analysis work performed to review the current stated solutions used by an organization, to identify the issues, define the requirements, and suggest best possible solutions, in addition to configuration, development and testing.
• Continuous Improvement - Analysis work to review current manual or workflow activities and tasks performed by people, functional areas, and systems which are designed to achieve a specific outcome, while assuring data quality/integrity.
• Understanding relationships, information exchanges/handoffs, procedures, policies, and observations of work performed to achieve specific outcomes. Within the relationship with the business, the candidate assures alignment for continuous improvement within the systems landscape.

You Will

• Participate in and/or drive design effort focusing on end-to-end process optimization, using standard system functionality whenever possible.
• Provide business systems analysis and process redesign expertise, interacting with business partners to clearly define and document business requirements.
• Create and maintain, functional and technical specifications/documentation for the applications required at various phases of the System Development Life Cycle within Solution Manager
• Participate in and/or drive the system configuration, and development which meet security, architecture, and support requirements, all while satisfying business needs.
• Understand the systemic data requirements as they relate to improving/changing the business process or system.
• Participates and/or coordinates required testing/validation of system enhancements and fixes, creating and/or executing test cases including problem determination and resolution.
• Collaborate with business partners regarding deployment needs, training, communications, change management and implementation of the application change.
• Apply project management standards ensuring issues are identified, tracked, reported on and resolved in a timely manner; communicates status and escalates open/unresolved issues, when necessary, in Service Now and JIRA.
• Participate in system emergency or crisis situations to define/implement workaround processes, corrective action, communication, and system cleanup activities.
• Stay current with changing needs of the business and technology advancements in the marketplace that may drive improved business operations.

You Have

• Bachelor's degree or equivalent experience
• 10+ years of configuration and/or development experience in broad range of hardware & software products.
• Expert ability to design, develop, test, and deploy applications/ systems using proven or technologies within variety of technologies and environments. Expert knowledge of multiple programming languages and techniques.
• Exercises independent judgment in guidance for alternative solutions and application of key technologies
• Strong usage of conceptual thinking to understand advanced business challenges and implications.
• Embeds data analytics capabilities and understanding of key business data models, contributes to cross-functional data asset solutions or can be key expert representing domain in data discussions.
• Strong ability to collaborate with architects to design the best solutions

Rewards and Benefits:
With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger

• Medical, dental, vision, and life insurance plans

• Paid time off (PTO) and 6 company holidays per year

• Automatic 6% 401(k) company contribution each pay period

• Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement

• A comprehensive set of emotional, financial, physical and social wellbeing programs

DEI Statement
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.