Business Systems Analyst

Posted 15 Days Ago
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Abu Dhabi, ARE
In-Office
Senior level
Professional Services • Real Estate • PropTech
The Role
Analyzes business requirements, system functionality, workflows, integrations, and process gaps. Creates BRDs, FRDs, user stories, acceptance criteria, process flows, and system documentation. Collaborates with business stakeholders, developers, QA, and technical teams to translate needs into system solutions, support functional testing and UAT, investigate issues, and coordinate delivery across CRM, PBX, HRMS, portals, websites, and mobile applications.
Summary Generated by Built In

We are looking for a Business Systems Analyst to join our Technology team. The successful candidate will be responsible for analyzing business requirements, system functionalities, workflows, and integrations across the company's digital platforms.

The Business Systems Analyst will act as a bridge between business stakeholders, developers, QA, and technical teams, ensuring that business requirements are clearly understood, documented, and translated into effective and practical system solutions.

Responsibilities
  • Gather, analyze, and document business and system requirements.
  • Prepare BRDs, FRDs, User Stories, and Acceptance Criteria.
  • Analyze systems, modules, workflows, and business processes.
  • Identify system gaps, issues, dependencies, and opportunities for improvement.
  • Create Process Flows, As-Is / To-Be Workflows, and system diagrams.
  • Analyze APIs, integrations, webhooks, and data flows.
  • Work with developers and QA teams to clarify requirements and resolve issues.
  • Prepare and support UAT scenarios and functional testing.
  • Analyze systems such as CRM, PBX, WhatsApp, HRMS, Portals, Websites, and Mobile Applications.
  • Maintain accurate and updated system and process documentation.
  • Coordinate with business and technical teams throughout the development process.

Requirements
  • Bachelor degree in Computer Science, Information Systems, Business Information Systems, or a related field.
  • 4–5 years of experience in Business Analysis, Systems Analysis, or a similar role.
  • Strong understanding of business processes and software systems.
  • Experience working with developers, QA, and technical teams.
  • Strong analytical, problem-solving, documentation, and communication skills.
  • Knowledge of requirements gathering, workflow analysis, UAT, and functional testing.
  • Basic understanding of APIs, REST, JSON/XML, and SQL.
  • Experience with Jira, Confluence, Draw.io, Postman, Swagger/OpenAPI, and Excel/Google Sheets is preferred.
  • Experience with SaaS, CRM, Real Estate Technology, Cloud Applications, or system integrations is an advantage.


  • Skills Required

    • Bachelor's degree in Computer Science, Information Systems, Business Information Systems, or a related field
    • 4-5 years of experience in business analysis, systems analysis, or a similar role
    • Strong understanding of business processes and software systems
    • Experience working with developers, QA, and technical teams
    • Strong analytical, problem-solving, documentation, and communication skills
    • Knowledge of requirements gathering, workflow analysis, UAT, and functional testing
    • Basic understanding of APIs, REST, JSON/XML, and SQL
    • Experience with Jira, Confluence, Draw.io, Postman, Swagger/OpenAPI, and Excel/Google Sheets
    • Experience with SaaS, CRM, real estate technology, cloud applications, or system integrations
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    The Company
    15 Employees

    What We Do

    Aqary Investment & Development is a company composed of a management team with deep experience in investment and properties management. They offer global real estate solutions, including sales, leasing, and investment advisory, aiming to create a simpler and more efficient property marketplace.

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