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The Role
Serve as the liaison between business and development teams to gather, document, validate, and manage system requirements. Drive process improvement, facilitate stakeholder alignment, create testing/UAT artifacts, and support implementation through collaboration with project teams and technical staff.
Summary Generated by Built In
Tokio Marine HCC (TMHCC) brings 50 years of service to the specialty insurance industry, today offering over 100 products to commercial customers in 180 countries around the world. Organic growth and over 60 successful acquisitions have grown our 2022 Gross Written Premium (GWP) to $5 Billion. Our workforce has grown to 4,300 worldwide … big, but not so big that you cannot make a difference. Our Good Company values, including integrity, empowerment, and commitment to customer service, and a culture of innovation, communication, and collaboration make TMHCC a great place to work. TMHCC Stop Loss, a $2 Billion division within TMHCC, leads the way in providing medical stop loss insurance sold to employers. Medical Stop Loss provides an added layer of insurance protection to employers who choose to self-fund their health benefit plans. Self-funding can incur risks from catastrophic claims, and Medical Stop Loss insurance from Tokio Marine HCC is designed to protect employers from that risk. *This role is located onsite in Kennesaw, GA*Position Summary: Works in the Information Technology department as a liaison between the developers and the business. This individual analyzes, communicates, and validates requirements for developing technology systems. The analyst also assesses existing and proposed business processes and potential challenges and recommends solutions that enable the organization to improve quality, increase efficiency, reduce costs, and achieve company goals. Key Responsibilities:
- Translate business needs into applicable system requirements and guide the process from requirements gathering to documentation, testing input, and implementation.
- Assess change requests and define comprehensive solutions to help business units and the organization achieve short and long-term business goals.
- Create detailed requirements and testing documentation to support business process and technology discovery, design, and implementation.
- Facilitate and develop comprehensive, automated solutions by engaging business units in the research, requirements development, and decision-making processes.
- Gather questions from the developers and gain clarification from stakeholders.
- Consult with business leaders to identify operating procedures and determine organizational opportunities for process improvement.
- Guide the stakeholder toward the final set of requirements.
- Identify, analyze, and improve upon existing business processes within the organization to optimize operational efficiencies and productivity and establish new standards.
- Meet with the project manager and project teams regularly to provide input, review project deliverables, and maintain deadlines.
- Engage business units in collaborative conversations to access and determine solutions, initiatives, and best practices.
- Create cross-business and cross-IT strategies to drive component-based system design for effective usability.
- Develop application simulations based on business user requirements demonstrating system updates and enhancements.
- Remain abreast of existing technology platforms and emerging technologies to determine potential outcomes.
- Work with the technical communications manager to verify use cases and user roles to develop effective UATs and documentation.
- Use formal written communication methods to provide session notes, informational updates, and system enhancements.
- 4 Year / Bachelors Degree in Computer Science, Business, a related field, or the equivalent education and/or experience
- Generous paid time off (PTO), 12 paid company holidays,
- 401(k) Retirement Plan with 6% company match.
- Health and dental insurance, and vision plan available.
- Company-provided long-term disability and life insurance.
- Opportunities for advancement in a successful and growing organization.
- Flexible work schedules and a great work/life balance.
- Paid Parental Leave.
- Volunteer Time Off.
- Enjoy casual dress and work in a modern, comfortable office with free parking.
- Hybrid work schedule.
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Skills Required
- Bachelor's degree in Computer Science, Business, related field, or equivalent experience
- Translate business needs into system requirements and guide requirements-to-implementation
- Requirements gathering, detailed requirements documentation, and testing documentation (UAT) experience
- Experience assessing change requests and defining comprehensive solutions
- Facilitation and stakeholder management across business and IT teams
- Ability to analyze and improve business processes to increase efficiency and reduce costs
- Develop application simulations or demonstrations based on user requirements
- Strong written and verbal communication skills (session notes, informational updates, documentation)
- Work onsite in Kennesaw, GA (hybrid schedule referenced)
Tokio Marine Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tokio Marine and has not been reviewed or approved by Tokio Marine.
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Healthcare Strength — Medical options include established carriers with PPO and HDHP choices, plus dental, vision, pharmacy, telehealth, and condition‑specific programs for comprehensive access. An employee assistance program and mental‑wellbeing resources further reinforce day‑to‑day support.
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Retirement Support — A 401(k) with company match and employer‑paid life and disability coverage strengthen long‑term financial security. Careers materials and recent updates signal continued attention to retirement and protection benefits.
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Wellbeing & Lifestyle Benefits — Wellness incentives, fitness access, and a holistic “body, mind, wallet, life” framework expand total‑rewards value beyond insurance alone. Paid volunteer time and community programs add lifestyle‑oriented benefits aligned with purpose.
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The Company
What We Do
Tokio Marine HCC can help you or your clients be prepared for unpredictable weather patterns. Event weather insurance protects revenue losses caused by adverse weather conditions that reduce attendance and the sales of concessions, food and parking.
