Business Systems Analyst III / IV

The next part of your journey is right around the corner — with The Standard.

A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

Job Summary

The Business Systems Analyst partners with business and technology teams to improve processes, systems, and data solutions that support organizational goals. This role analyzes business needs, identifies opportunities for improvement, and helps deliver technology solutions that enhance efficiency, customer experience, and operational performance. The Business Systems Analyst gathers requirements, supports system enhancements, develops reports and analytics, coordinates testing activities, and works with stakeholders to ensure solutions meet business needs. This position will be filled at either the Business Systems Analyst III or Business Systems Analyst IV level based on the selected candidate's experience, skills, and business needs.

Salary Range

• BSA III: $95,000 - $110,000

• BSA IV: $110,000 - $125,000

Key Responsibilities

• Analyze business processes and system needs to identify solutions and improvement opportunities.

• Gather, document, and validate business and system requirements.

• Support system implementations, enhancements, configurations, and automations.

• Develop reports, dashboards, and data insights to support decision-making.

• Coordinate testing, troubleshoot issues, and partner with stakeholders and vendors to resolve system challenges.

Skills and Background You'll Need

Education: Bachelor’s degree in Business, Information Systems, Finance, Accounting, or a related field.

Experience:

• BSA III: 4+ years of experience in business analysis, systems administration, project management, loan administration, data management, or related financial services environments

• BSA IV: 8+ years of experience in business analysis, systems administration, project management, loan administration, data management, or related financial services environments

• Experience gathering business requirements, analyzing complex business processes, and delivering technology-based solutions.

• Advanced proficiency in at least two of the following: Salesforce, Microsoft Excel, SQL Server, TOAD, VBA, Agile methodology, Lean methodology, SDLC principles and practices, GIS, XML, or HTML.

• Experience working with data, reporting, system enhancements, and process improvement initiatives.

• Experience in commercial mortgage lending, investment operations, or related financial services functions.

• Experience supporting enterprise applications, system implementations, or automation initiatives.

• Knowledge of Agile and Lean practices for continuous improvement and project delivery.

• Experience partnering with cross-functional business and technology teams.

• Demonstrated ability to analyze data, identify root causes, and recommend solutions to improve business outcomes.

Key Behaviors of a Successful Candidate

• Adaptability: Sees possibilities in changing circumstances, accepts and understands change, and adjusts quickly to shifting priorities.

• Collaboration & Influence: Builds strong relationships, communicates effectively, gains stakeholder buy-in, and helps drive alignment across business and technical teams.

• Problem Solving: Uses critical thinking and analysis to identify root causes, evaluate options, and deliver effective solutions.

We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect:

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions

• An annual incentive bonus plan

• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure

• A supportive, responsive management approach and opportunities for career growth and advancement 

• Paid parental leave and adoption/surrogacy assistance

• An employee giving program that double matches your donations to eligible nonprofits and schools

In addition to the competitive salary range below, our employee-focused benefits support work-life balance. Learn more about working at The Standard.

• Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.

The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data.

Salary Range:

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. The Standard offers a drug- and alcohol-free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on The Standard's property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation and employment, education and licensing verification as a condition of employment. After any conditional offer of employment is made, the background check will include an individualized assessment based on the applicant’s specific record and the duties and requirements of the specific job. Applicants will be provided an opportunity to explain and correct background information. All employees of The Standard must be bondable.