Business System Analyst

Posted 2 Days Ago
2 Locations
In-Office or Remote
60-65 Hourly
Entry level
Artificial Intelligence • Software
The Role
Supports infrastructure technology projects by analyzing business data, defining technical requirements, researching and testing solutions, improving systems and processes, preparing RFPs and contract scopes, coordinating technical teams, and providing end-user training and support. The role covers Microsoft 365, networking, servers, workstations, VoIP telecommunications, ServiceNow integrations, asset management, inventory, and CMDB discovery.
Summary Generated by Built In

Job Title: Business Systems Analyst (BSA)

Location: Pontiac, MI (Hybrid)
Job Type: Long-Term Contract
Interview: Video or In-Person

Job Description:

We are looking for an experienced Business Systems Analyst to support technology projects across Infrastructure Services, including Networking, Servers, Workstations, Microsoft 365, VOIP Telecommunications, and Service Center teams.

Key Responsibilities:

  • Analyze business data and prepare technical requirements.

  • Support technology projects and ensure timely delivery of project requirements.

  • Conduct research, testing, and implementation of technology solutions.

  • Create procedures to improve existing systems and business processes.

  • Provide training and technical support to end users.

  • Prepare Request for Proposals (RFPs) and Contract Scope of Deliverables.

  • Coordinate with infrastructure and technical teams.

Must-Have Skills:

  • Strong experience with Microsoft 365 (M365) Productivity Suite.

  • Hands-on Data Analytics experience.

  • Strong analytical, communication, and problem-solving skills.

  • Ability to independently manage project assignments.

Preferred Skills:

  • Experience with contracts and Request for Proposals (RFPs).

  • Webex Calling Platform.

  • Telecommunications Expense Management.

  • ServiceNow integrations, including Asset Management, Inventory Management, and CMDB Discovery.

Interested candidates: Please share your updated resume along with your contact details and availability.

Skills Required

  • Experience as a Business Systems Analyst
  • Strong experience with Microsoft 365 Productivity Suite
  • Hands-on data analytics experience
  • Strong analytical, communication, and problem-solving skills
  • Ability to independently manage project assignments
  • Experience with contracts and Request for Proposals
  • Experience with Webex Calling Platform
  • Experience with Telecommunications Expense Management
  • Experience with ServiceNow integrations, including Asset Management, Inventory Management, and CMDB Discovery
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The Company
HQ: Topeka, Kansas
325 Employees
Year Founded: 2011

What We Do

Info Origin is an AI-first technology company. We design and deploy intelligent systems that help enterprises operate with clarity, speed, and scale. From advanced analytics to autonomous workflows, our work is grounded in real-world impact. Our approach brings together data, engineering, and AI to modernize applications, unlock insight, and orchestrate complex operations with precision. Our products and platforms extend this capability: AgentFarm — multi-agent, enterprise-grade, policy-governed AI workforce that enables structured execution, resilient workflows, and full auditability, with parallel reasoning, tool orchestration, and real-time observability. Contract Insights — AI-driven clause extraction, NL search multi-document comparison engine for legal and commercial workflows. CDMS — intelligent document creation, collaboration, and compliance, powered by AI-based automation. Info QA — codeless test automation with end-to-end traceability. We partner with organizations to translate AI ambition into measurable outcomes - securely, responsibly, and at scale.

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