We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job DescriptionThis role connects the Sales organization with the business and laboratory systems that support it. Working across Salesforce, CRM, LIMS, ELN, and other digital platforms, the position turns sales and operational data into reports, dashboards, and forecasts, while making sure the systems behind that data are configured, supported, and adopted effectively.
Acting as a liaison between sales, laboratory, business, and IT teams, the role gathers and translates business requirements, supports end users and training, and drives process improvements that
strengthen both sales performance and laboratory operations.
Job Functions:
- Provide regular sales analytics, pipeline analysis, and forecasting support; support sales review/performance meetings.
- Measure and communicate sales KPIs for individuals and teams accountable for commitments and goals; analyze performance against goals to identify trends and areas of weakness.
- Create, update, and distribute sales reports and dashboards for the Sales team and Management; support Sales teams with Salesforce data management.
- Assist with dashboard maintenance and CRM data quality initiatives.
- Provide support for Salesforce, LIMS, ELN, and other business applications.
- Provide support for Salesforce, LIMS, ELN, and other business applications.
- Participate in user acceptance testing (UAT), validation activities, and deployment of system changes.
- Work closely with product owners to understand business requirements; collaborate with cross-functional teams across operations, sales, IT, and laboratories.
- Bachelor’s degree or equivalent experience. Experience in pharma, laboratory, testing industry, or commercial operations.
- Familiarity with LIMS, Salesforce, or document workflow systems.
- 2+ years of experience with CRM systems (Salesforce preferred).
- Excel: intermediate level required, advanced preferred (data
analysis, pivoting reports into usable files) - LabVantage Laboratory Information Management System (LIMS) - Proficient user-level skills
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.
If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability
All your information will be kept confidential according to EEO guidelines.
Skills Required
- Bachelor's degree or equivalent experience
- Experience in pharmaceuticals, laboratory, testing, or commercial operations
- Familiarity with LIMS, Salesforce, or document workflow systems
- At least 2 years of CRM systems experience, preferably Salesforce
- Intermediate Microsoft Excel skills, including data analysis and pivot reports
- Advanced Microsoft Excel skills
- Proficient user-level skills with LabVantage LIMS
SGS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SGS and has not been reviewed or approved by SGS.
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Healthcare Strength — Core medical, dental, and vision coverage is part of the U.S. package and is generally viewed as adequate even if not standout. Company information also underscores healthcare coverage as a standard element of the offering.
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Retirement Support — A 401(k) is commonly included in the U.S., and group disclosures reference post‑employment benefit plans in select regions. These components provide a baseline of retirement security beyond core pay.
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Strong & Reliable Incentives — Annual incentive/bonus structures are part of the compensation mix and cited positively in some regions and roles. Punctual pay is also highlighted as a plus.
SGS Insights
What We Do
SGS is the world's leading Testing, Inspection, and Certification company, providing quality and safety control services.
