About this opportunity:
Business Support Center provides efficient, high-quality and resilient support to Ericsson's business functions. Our scope includes internal and external communications, digital communications, event management, and Brand and Visual Identity management.
This role will strengthen the team's capacity by addressing current resourcing needs and bringing new technology capabilities to our new media operations. In particular, the role will help expand our use of AI and digital tools, enhance our digital communication capabilities, and respond to rapidly growing business needs.
What you will do:
- Operate and develop multimedia and digital communication channels, including internal corporate channels, WeChat Official Account, WeChat Channels and other relevant platforms.
- Plan, shoot, edit and deliver high-quality photos and videos for internal and external communications, events, campaigns and business storytelling.
- Develop video concepts, scripts and storyboards, and manage the end-to-end production process from brief to final delivery.
- Create clear and engaging communications content, including announcements, newsletters, success stories, campaign materials and event communications.
- Support business functions by translating communication needs into effective content plans and engaging visual stories.
- Produce and adapt content in both English and Chinese, ensuring consistent messaging and a high standard of editorial quality
The skills you bring:
- Strong hands-on capability in photography, video shooting, video editing, image retouching and visual content production.
- Demonstrated experience operating digital or corporate media channels, such as internal enterprise channels, WeChat Official Account, WeChat Channels or similar platforms.
- Ability to develop video concepts, scripts and storyboards, and independently complete content production from planning to delivery.
- Experience creating Chinese and English communications content, including announcements, newsletters, success stories and campaign messages.
- Proficiency in PowerPoint, Photoshop and relevant editing, design and content-production tools
Skills Required
- Strong hands-on capability in photography, video shooting, video editing, image retouching, and visual content production
- Experience operating digital or corporate media channels, including internal enterprise channels, WeChat Official Account, or WeChat Channels
- Ability to develop video concepts, scripts, and storyboards and independently complete content production from planning to delivery
- Experience creating communications content in both Chinese and English, including announcements, newsletters, success stories, and campaign messages
- Proficiency in PowerPoint, Photoshop, and relevant editing, design, and content-production tools
What the Team is Saying
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Ericsson Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as broad and reliable, with multiple medical plan choices, dental/vision, and mental-health/EAP resources. Available descriptions highlight healthcare and disability insurance as consistent strengths.
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Retirement Support — U.S. materials point to an automatic company 401(k) contribution plus matching that can add up to a notably high employer contribution, and some regions also offer pension options. This structure is often cited as a meaningful component of total rewards.
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Leave & Time Off Breadth — Time-off programs are characterized as generous, with sizable vacation allowances, paid holidays, sick time, volunteer time, and strong parental leave in some locations. PTO is frequently highlighted as a standout element of the package.
Ericsson Insights
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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Ericsson Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
