Business Specialist

Employment TypePermanent

Closing Date7 Mar 2025 11:59pm

Job TitleBusiness Specialist

Job Summary

As a Business Specialist, you are an important contributor in in providing business insights through analysing, forecasting, reporting and monitoring our business and commercial information, that support the identification of business improvement programs. You thrive on providing the data, analysis and insights for critical decision-making purposes that support Telstra in reaching our strategic objectives as an organisation.Job Description

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work.

For you, that means a having career that grows with you, and working with a team powered by human connection that prioritises well-being and choice.
Here’s what you can expect from us

• Flexible working. Wherever you live, choose where, when, and how you work so you can be at your best.
• There when life happens. From Gender Affirmation Leave to Telstra’s Additional Leave Day, we give you time to spend away from work when you need it most.
• Pay for performance. We recognize outstanding contributions through our generous incentive programs.
• Parental Leave. A gender-equal policy for parents so you can choose how and when you take your leave (16 weeks full pay or 32 weeks half pay). Receive superannuation contributions on paid and unpaid parental leave.
• Unlimited learning. Level up your credentials with access to 17,000 learning programs. Learn ‘on the job’ and achieve university credits toward degrees and Master's programs.
• Global presence. With a global presence across 22 countries, there are many opportunities to work where we do business.
• Extra perks. Receive 25% off Telstra products and services, plus unlock exclusive discounts from over 240 brands and partners.
 

Make a Difference

As a Business Specialist, you will support business planning and performance delivery activities, working within the Business Planning and Performance Chapter Area.  This role sits in Strategy and Finance.  

You will provide business insights through analysing, forecasting, reporting and monitoring the delivery of our strategy. You will support annual and quarterly planning activities, drawing on your expertise in analytical and reporting solutions, based on the understanding you have of the planning and performance ecosystems (Microsoft Suite, Confluence and Workday). Your ability to manage conflicting priorities in a fast-paced environment will be crucial. You will play a key role in organising and scheduling meetings and forums with senior stakeholders, managing shared team mailbox and foster an environment of team building (Microsoft Outlook & MS Teams). 

Key Responsibilities

This is how you’ll bring the purpose of your role to life.

As a Business Specialist, you apply your experience and expertise in planning, performance and reporting and insights to deliver on the following responsibilities: 

Annual & Quarterly Planning Cadence support and administration 

• Support the implementation of our business planning cycle, including orchestration and support for the Functions’ execution of the required planning activities to the defined timelines to deliver their business planning outcomes (Confluence & Workday) 

Organise and schedule meetings and forums with senior stakeholders to senior leadership team level including (agenda, virtual meetings sessions, time, attendees, permissions setup) (Microsoft Outlook & MS Teams) 

• Facilitate Agile practices within the team, including sprint planning, backlog prioritization, and coordination of deliverables, ensuring timely and efficient project execution (Jira) 

• Participate in the execution of User Acceptance Testing (UAT) processes, by executing test cases, reporting testing and defect activities, and validating system functionalities to ensure solutions met business needs (Confluence, Workday and other planning or performance solutions as required) 

• Manage shared team mailbox including email preparation, review and response (Microsoft Outlook) 

• Organise and facilitate team building fortnightly calls (Microsoft Outlook & MS Teams) 

Reporting & Insights 

• Support ongoing data refresh and troubleshooting for dashboards in Excel and Power BI, used to provide actionable insights to senior leadership to support strategic decision making 

• Deliver weekly, monthly and quarterly reporting for strategic milestones, metrics and Company Objective insights (including reporting for senior leadership) using Excel, Confluence & Power BI 

• Analyse strategic performance against plan and develop insights for weekly senior leadership forum in conjunction with key stakeholders 

• Serve as the primary interface between business units and the central planning team to translate process requirements and deliverable templates for business user understanding and execution 

About you
To be successful in the role, you'll bring skills and experience in:

• 2+ years experience in tracking the delivery of a strategy in a telecommunications organisation 

• 2+ years experience in both quarterly and annual planning for a large organisation that is cross functional in nature

• Experience in building and maintaining complex data and reporting, utilising Excel and Power BI

• Highly desirable – experience using and building systems in Confluence

• Highly desirable – tertiary qualifications in Business Information Systems or similar

• Data analysis, reporting, and dashboard creation – Excel & Power BI 

• Gathering, analysing, and documenting business and system requirements – planning and performance systems. 

• Planning and conducting UAT to validate system functionalities. 

• Analysing and optimizing business processes for enhanced efficiency – Excel, Power BI, Confluence & Microsoft Forms 

• Liaising between business stakeholders and technical teams to ensure successful project outcomes. 

• Agile practices, including sprint planning and backlog management - Jira 

If you are passionate to succeed as part of an agile and experienced team, we welcome you to apply!
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We encourage applications from people of all abilities and backgrounds - including Aboriginal and Torres Strait Islander peoples, the LGBQTI+ community, linguistically diverse, and people living with disability. When you apply, you can choose to note the pronouns you use and /or any reasonable adjustments needed to take part equitably during the interview process. Visit
 www.telstra.com.au/careers/diversity-and-inclusion or email us at [email protected] noting your preferred method of contact

Recruitment Start Date:07/02//2025

Recruitment End Date: 07/03/2025

Remuneration Range: AUD $85,000 - $100,000