Build your career and Australia’s future.
Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.
A fantastic opportunity has presented itself for an Operations and Engagement Specialist to Executive Manager Engagement and Business Management.
A bit about your role
As the Operations & Engagement Specialist, you will lead the delivery of internal engagement activities that strengthen connection, alignment, and awareness across Field Services. This includes planning and delivering a range of initiatives — from town halls and leadership forums to team events and communications — ensuring they are well executed and aligned to business priorities.
Working closely with the Senior Engagement Specialist and leadership team, you will also support broader engagement programs, culture initiatives, and recognition activities, partnering with leaders to drive participation and meaningful outcomes across the business.
Alongside this, you will provide high-quality executive and operational support to the Executive General Manager, playing a key role in enabling leadership effectiveness and business performance. You will manage complex schedules, coordinate leadership forums, and prepare clear, accurate, and executive-ready materials including briefings, reports, and insights that support decision-making and alignment.
You will also help maintain the operational rhythm of the business — supporting governance forums, tracking actions, coordinating inputs from across teams, and ensuring reporting is delivered consistently and to a high standard. Your ability to bring structure, prioritisation, and follow-through will be critical in a fast-paced and evolving environment.
A bit about you
You are a highly organised and proactive professional who thrives in a fast-paced environment and can manage competing priorities while maintaining a high standard of delivery.
You’re comfortable working closely with senior leaders, bringing sound judgement, discretion, and the ability to anticipate needs. You can take inputs from multiple stakeholders and turn them into clear, concise, executive-ready outputs, including leadership presentations, communications, reporting and briefings.
You build strong, trusted relationships and know how to keep things moving by following up on actions, coordinating inputs, and meeting deadlines. You’re detail-oriented, reliable, and take pride in delivering accurate, high-quality work.
You also bring a continuous improvement mindset, always looking for ways to streamline processes, strengthen reporting, and improve consistency.
Life at nbn
To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.
A more inclusive working world
nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.
Equal Opportunities for All
We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.
Where to from here?
If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.
Please note that this is a permanent opportunity and applications for this role will close at midnight on the 19th of June.
To be eligible for this role, you must have full working rights in Australia.
Skills Required
- Full working rights in Australia
- Experience providing executive and operational support to senior leaders
- Experience planning and delivering internal engagement activities (town halls, leadership forums, communications)
- Strong stakeholder management and ability to coordinate inputs across teams
- Excellent written and verbal communication; ability to produce executive-ready materials and briefings
- Highly organised with ability to manage complex schedules and competing priorities
- Experience supporting governance forums, tracking actions, and delivering consistent reporting
- Ability to exercise discretion, sound judgement, and build trusted relationships with leaders
- Continuous improvement mindset to streamline processes and improve consistency
What We Do
NBN Co runs the nbn® network, helping providers deliver reliable, fast, resilient and secure broadband. Social media community guidelines: We know that many Australians will have questions and comments about the nbn® network, and we encourage feedback, commentary, and discussion that’s calm, constructive, and considerate. We expect that anyone wanting to share their opinion on our social channels will ensure that their comments are relevant and respectful to everyone in the community, and adhere to our community guidelines. These guidelines assist us in identifying any comments that may need to be moderated or removed. The types of opinions or comments that will not be tolerated within our community include content that is: 1. False, inaccurate or misleading 2. Abusive or threatening, or causes injury or harm to any person 3. Offensive or sexually explicit 4. Racist, sexist, homophobic, transphobic, hateful or discriminatory against any religion, age, ethnicity, or disability or other protected attribute. 5. Illegal, unlawful or defamatory 6. Trolling, deliberate disruption of discussion, or posts that will not further the discussion positively 7. Consistent misrepresentation of nbn or the nbn® network 8. Information that identifies or directs abuse at an nbn personnel 9. Information that identifies another individual or discusses their personal circumstances 10. Any personal attack on the author of content, and other readers/community members 11. An infringement of any third party’s rights, including intellectual property 12. Spam 13. Solicitation 14. Any computer viruses or another potentially damaging computer program or file 15. Link baiting nbn does not condone, endorse or approve any content posted on our social channels that violates these guidelines.
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