The Role
Supporting Incident Response and Managed Services teams, providing technical advice during cyber incidents, and aiding recovery of systems and services with a focus on cybersecurity best practices.
Summary Generated by Built In
CFC responds to over 4,000 cyber incidents a year, from Business Email Compromise (BECs) investigations and Denial of Service (DoS) attacks, right through to complex ransomware extortion events targeting availability and confidentiality. With 80,000+ cyber policyholders in over 60 countries around the world, we have the largest specialist team of cyber underwriters in the London market. In order to remain at the front of this exciting market it is critical that we continue to innovate our cyber products and service offerings, as well as forensic and threat intel capabilities in-house.
As a result, we are looking to recruit a Business Resumption Engineer to support our Incident Response, Incident Management, Threat Intelligence and Managed Services teams. The role will work with clients during incidents providing technical advice, guidance and hands-on (remote) support to aid recovery of systems and services.
About the role
Strong technical (administrative/configuration/implementation/design) knowledge of the following (including certification in three or more):
- Sentinel One Siren certification required (To be completed within 1 month of employment start)
- Fundamental knowledge of enterprise security best practices
- Fundamental knowledge of enterprise network architecture
- Fundamental knowledge and experience using command line interfaces and associated scripting languages (PowerShell, Bash)
- Strong verbal/written communication with ability to effectively interact with individuals at all levels of responsibility and authority
- Practical hands-on experience working in an Incident Response team, supporting external clients
About you
- At least 3 years’ experience in a similar role.
- A demonstrable interest in cyber/cybersecurity, with an overall good understanding of cyber security service offerings.
Desirable
- SentinelOne experience
- Hands on experience securing and restoring back-ups, or troubling shooting back-up solutions
- VPN and Remote Access Solutions
- Network technologies and administration
Core Values
Love what you do:
We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
Challenge everything:
We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.
Have fun, be good:
Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
Challenge everything:
We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.
Have fun, be good:
Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
About
CFC is a specialist insurance provider, pioneering emerging risk and market leader in cyber. Our global insurance platform uses cutting-edge technology and data science to deliver smarter, faster underwriting and protect customers from today's most critical business risk.Headquartered in London with offices in New York, Melbourne, Sydney, Austin, Madrid, Brussels and Brisbane, CFC has over 1100 staff and is trusted by more than 100,000 businesses across 90 countries.At CFC, insurance isn't just about underwriting. From data science to software development, and digital marketing design, we've got something for everyone. We're passionate about pushing boundaries, thinking differently and building the insurance company of the future.CFC is committed to the principles of equal opportunities and creating an environment in which all individuals are always treated with dignity and respect. We encourage a diverse corporate culture of openness and appreciation to create an environment in which your talent can be developed in the best possible way. Should you require any reasonable adjustments at any stage of the recruitment process please let us know.
Skills Required
- At least 3 years' experience in a similar role
- Sentinel One Siren certification (within 1 month of employment)
- Fundamental knowledge of enterprise security best practices
- Fundamental knowledge of enterprise network architecture
- Experience using command line interfaces and scripting languages
- Strong communication skills
CFC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CFC and has not been reviewed or approved by CFC.
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Strong & Reliable Incentives — Variable pay is positioned as a core part of total compensation, with a group‑wide annual bonus highlighted as a consistent feature. Expanding employee share ownership is described as enhancing overall rewards alongside bonuses.
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Healthcare Strength — Private medical insurance is provided, complemented by dental and optical cashback and a 24/7 employee assistance programme. These elements indicate comprehensive health coverage beyond standard medical plans.
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Leave & Time Off Breadth — Time away provisions include 25 days of holiday and paid volunteer time, signaling a broad approach to time off. Additional practices such as company social events support overall work–life rhythm, though they are not leave per se.
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The Company
What We Do
CFC is a specialist insurance provider, pioneer in emerging risk and market leader in cyber. Their global insurance platform uses cutting-edge technology and data science to deliver smarter, faster underwriting and protect customers from today’s most critical business risks.
