Jobs at CFC

Supports product strategy and roadmap planning for the underwriting value stream. Conducts user research, maps workflows, documents requirements, writes user stories and acceptance criteria, and collaborates with product, design, engineering, testing, and underwriting stakeholders. Contributes to Agile delivery, backlog refinement, launches, testing, performance analysis, and continuous product improvement while developing toward a product management career.

Lead the strategy and hands-on delivery of product security across cloud platforms, applications, code, and CI/CD pipelines. Build and operate security tooling, secure software supply chains, develop policy-as-code controls, lead threat modeling, and create reusable secure-by-default patterns. Diagnose vulnerabilities, improve remediation, measure control effectiveness, and establish safeguards for AI-assisted and agentic engineering workflows. Serve as a principal technical authority while advising stakeholders and coaching engineering teams.

Provides senior onsite, walk-up, and remote desktop support across the U.S. Oversees device deployment, workplace technology, onboarding and offboarding, meeting rooms, asset management, endpoint management, identity services, and incident resolution. Partners with global technology teams to implement standards, support security and ITIL compliance, manage escalations, and improve regional services. Supports Windows, macOS, Microsoft 365, Teams, mobile devices, and business applications while advising stakeholders and identifying recurring service issues.

Supports the drafting, review, maintenance, and implementation of insurance policy wordings, endorsements, forms, and product documentation. Assists with new product launches, coverage enhancements, system configuration, testing, validation, governance, regulatory research, and stakeholder queries. The role offers early-career exposure to the full insurance product lifecycle and collaboration with Product Development, Underwriting, Claims, and Technology teams.

Supports insurance operations through reporting, data analysis, UAT, issue resolution, workflow documentation, process improvement, and system enhancement. The role maintains data integrity, supports compliance and claims functions, collaborates with stakeholders, and assists with operational initiatives, administration, and continuous improvement across the business.

Manage a portfolio of broker accounts by collecting outstanding balances, resolving queries, allocating cash receipts, reconciling accounts, and preparing monthly statements. The role also involves building broker relationships, supporting process improvements, contributing to team projects, and providing wider team coverage. This entry-level opportunity is designed to develop expertise in insurance credit control and finance.

Handle cyber insurance claims from first notification through settlement, including complex multi-party claims, policy interpretation, coverage analysis, reserving, recoveries, vendor coordination, and financial loss assessment. Maintain relationships with policyholders, brokers, underwriters, and external advisers while meeting US claims regulations, governance standards, deadlines, and audit requirements. Manage claim files, payments, reporting, escalations, and feedback on product and coverage trends.

Owns key areas of group external reporting, including statutory financial statements, reporting schedules, audit coordination, technical accounting papers, reconciliations, and compliance with accounting standards. The role works across Finance to improve reporting processes, controls, documentation, and efficiency while supporting wider Finance projects. Candidates must be qualified accountants with strong statutory reporting, technical accounting, external audit, stakeholder management, and financial controls experience.

Leads CFC’s Canadian legal and compliance function, advising on insurance regulation, licensing, corporate, commercial, privacy, employment, and operational matters. Oversees licensing frameworks, regulatory engagement, compliance controls, contracts, legal templates, and stakeholder guidance. Supports M&A, portfolio acquisitions, cross-border initiatives, and disputes while managing legal and regulatory teams and advising senior and Board-level stakeholders.

Supports underwriting operations by documenting processes, improving technology and workflows, developing business cases, analyzing underwriting data, and coordinating initiatives across underwriting, IT, compliance, product, and other teams. The role acts as a liaison between underwriters and technology stakeholders, manages process implementation, and helps deliver efficiency and quality improvements across the underwriting function.

Supports the Global VP of Sales, Managing Director, and senior leadership team by managing calendars, travel, meetings, presentations, communications, confidential information, and action tracking. Oversees Austin office operations, partners with HR and IT on employee initiatives, supports strategic projects, and improves administrative processes and efficiency.

Own CFC’s cyber catastrophe modelling and exposure management approach, developing and calibrating proprietary models to reflect emerging threats, claims trends, and changing risk drivers. Analyze portfolio performance and exposure, translating complex data into commercial insight for underwriting strategy, growth, business planning, and risk appetite. Collaborate with underwriting, cybersecurity, claims, and performance teams, provide training and guidance, and contribute to strategic projects.

Lead product strategy and delivery for Proactive Insurance cyber products. Conduct discovery, build roadmaps and KPIs, align stakeholders, guide Product Owners, collaborate with engineering and cyber teams, and use data to optimise live capabilities.

Provide operational and administrative support to Corporate Professions underwriters across the full underwriting lifecycle: manage submissions and renewals, maintain systems and records, prepare policy documentation, liaise with brokers and stakeholders, monitor pipelines and deadlines, produce reports, and identify process improvements to ensure accurate, timely policy issuance.

Designs and delivers skills, sales capability, leadership, and management development programmes. Owns career, skills, and job architecture frameworks; partners with commercial leaders and HR to define capabilities, progression pathways, and workforce priorities. Uses learning technology, analytics, and engagement insights to measure impact and improve programmes. Facilitates learning, manages stakeholders and external partners, and embeds skills-based talent practices across development, succession, workforce planning, hiring, and career mobility.

Coordinate cyber incidents from triage through resolution, serving as the primary client contact and central point of coordination. Lead incident calls, manage technical specialists, action plans, timelines, priorities, documentation, and stakeholder updates. Translate technical information into business-focused communications, support executive decision-making, identify risks, and facilitate lessons learned. The role emphasizes project coordination, stakeholder management, communication, organization, and judgment rather than hands-on technical cybersecurity.

Handle cyber and technology insurance claims from first notification through settlement, including coverage analysis, reserving, litigation deadlines, third-party recoveries, vendor coordination, and claims administration. Build relationships with policyholders and brokers, collaborate with response vendors and internal teams, provide claims trend feedback, support product development, and escalate issues when necessary.

Lead strategic business change, transformation, technology modernization, regulatory change, and platform implementation initiatives across an insurance organization. Manage project scope, plans, budgets, resources, risks, dependencies, governance, stakeholder engagement, implementation, operational transition, and benefits realization. The role requires deep Lloyd’s and London insurance market expertise, strong commercial judgment, and the ability to deliver complex initiatives across underwriting, claims, distribution, operations, technology, risk, and compliance.

Manage property and casualty claims from first notice to resolution, liaise with brokers, policyholders and external vendors, reserve claims accurately, support payments, track deadlines, produce claims MI, and share insight with underwriting and product teams to improve wording and reduce leakage.

Join a Data & AI team building production LLM-powered agents for underwriting. Own end-to-end data science for production systems: prototype with stakeholders, design evaluation frameworks (offline and online), build analytical pipelines, measure agent quality, and work with engineers to productionise monitoring, CI/CD, and reliability.