Business Program Manager, Legal Operations

Posted 6 Days Ago
Be an Early Applicant
Redmond, WA, USA
In-Office
78K-170K Annually
Junior
Software • Quantum Computing • Metaverse • Infrastructure as a Service (IaaS)
The Role
Manage and improve high-volume legal operations (immigration and employment law), develop and execute project plans, create workflows and user guides, track program performance via dashboards, assist with budget and vendor billing, collaborate with attorneys/HR/vendors, prioritize work across constraints, and communicate status to stakeholders.
Summary Generated by Built In
Overview

This role sits at the intersection of law, operations, and real human impact within Corporate, External, and Legal Affairs (CELA). Our team powers the operations behind Employment and Immigration Law (E+I Law), partnering with attorneys, paralegals, and immigration specialists across U.S. Immigration, U.S. Employment Law, Global Employment, and Employment Policy and Compliance to support Microsoft's global workforce. In this role, you will contribute to operational excellence, solve meaningful problems, and help shape the strategic initiatives that support thousands of employees and their families around the world. 


Responsibilities
  • Support and help improve high-volume operations across E+I Law domains including immigration filings, employment law processes, and cross-functional business workflows 

  • Support the development and execution of project plans including milestones, timelines, metrics, and resources 

  • Construct workflow charts, diagrams, and user guides that capture the unique requirements of a legal practice 

  • Use scorecards and dashboards to track program performance and communicate status to stakeholders 

  • Assist with budget management including reporting, monthly reconciliation, and vendor billing 

  • Collaborate with attorneys, immigration specialists, HR partners, and vendor teams to ensure seamless operations 

  • Manage multiple priorities across a range of business needs driven by internal and external constraints 

  • Communicate clearly in writing, presentations, and one-to-one settings 

  • Display respect for a diversity of backgrounds and viewpoints; exhibit a growth mindset in all interactions 

  • Embody Microsoft's culture and values 


Qualifications

Required Qualifications

  • Bachelor's Degree in Business, Operations, Finance, or related field AND 2+ years experience in program management, process management, or process improvement in a legal, regulatory compliance, or professional services environment OR equivalent experience.

Additional or preferred qualifications

  • Effective written and verbal communication skills and deep attention to detail 

  • Organizational, time management, and troubleshooting skills 

  • Aptitude to learn Microsoft business intelligence tools including Excel, Power BI, Project, and Visio 

  • Aptitude to leverage AI tools, including Microsoft Copilot, to improve operational workflows and team productivity 


Business Program Management IC3 - The typical base pay range for this role across the U.S. is USD $77,800 - $153,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $102,200 - $169,900 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay


This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.



Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Skills Required

  • Bachelor's degree in Business, Operations, Finance, or related field OR equivalent experience, plus 2+ years experience in program management, process management, or process improvement in a legal, regulatory compliance, or professional services environment
  • Effective written and verbal communication skills and deep attention to detail
  • Organizational, time management, and troubleshooting skills
  • Aptitude to learn Microsoft business intelligence tools including Excel, Power BI, Project, and Visio
  • Aptitude to leverage AI tools, including Microsoft Copilot, to improve operational workflows and team productivity

Microsoft Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Microsoft and has not been reviewed or approved by Microsoft.

  • Fair & Transparent Compensation Pay is presented as broadly competitive overall, with clear role/level/location variation and an emphasis on using posted ranges and band information for apples-to-apples comparisons.
  • Retirement Support Retirement benefits are described as a standout, highlighted by a strong 401(k) match structure and immediate vesting, plus additional plan features for tax-advantaged saving.
  • Parental & Family Support Family-oriented benefits are portrayed as a meaningful strength, with substantial paid parental leave and added supports like back-up care and adoption/surrogacy assistance.

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The Company
HQ: Redmond, WA
206,870 Employees
Year Founded: 1975

What We Do

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

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