The Role
Performs accurate data entry according to standard operating procedures, verifies information for completeness, requests corrections when needed, and meets turnaround times. Provides business process support by routing work, responding to queries, escalating issues, maintaining confidentiality, and completing administrative tasks. The role requires attention to detail, typing proficiency, communication skills, and the ability to manage multiple priorities.
Summary Generated by Built In
Responsible for providing accurate data entry necessary to the needs of the organization and its clients.
Responsibilities- Data Entry
- Encodes information into various automated systems by adhering to Crawford's standard operating procedure (SOP) with regards to data entry
- Checks data initially entered for accuracy and completeness
- Communicates with concerned person/s to request additional information or to confirm for corrections if necessary
- Complies with the given turnaround time to accomplish the entry of information into the system
- Business Process Support
- Routes certain processes to other Business Process Associates if needed or as assigned
- Responds to any queries regarding matters of work in a customer-oriented approach
- Refers matters beyond limits of authority and expertise to immediate superior for direction
- Upholds the Crawford Code of Conduct by protecting the confidentiality of information
- Performs variety of administrative duties and other related tasks from time to time as assigned to contribute to other business processes
- Non-clinical staff may not conduct any activities that require interpretation of clinical information, including but not limited to, the choosing of a set of criteria to use for handling a request for healthcare services or treatments.
- Bachelor’s Degree or equivalent professional experience in lieu of a degree
- Zero to one (1) year of data entry, administrative and/or database management work experience.
- Proficient typing skills.
- Good communication skills.
- Proficient in word processing and spreadsheet softwares.
- Ability to multi-task, prioritize and manage time effectively.
- Keen attention to details in order to produce quality output.
- Maintains high degree of professionalism and confidentiality.
- Interpersonal skills - Able to work independently and as a team member.
Skills Required
- Bachelor's degree or equivalent professional experience in lieu of a degree
- Zero to one year of data entry, administrative, or database management experience
- Proficient typing skills
- Good communication skills
- Proficiency with word processing and spreadsheet software
- Ability to multitask, prioritize, and manage time effectively
- Keen attention to detail
- Professionalism and confidentiality
- Ability to work independently and as a team member
Crawford & Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Crawford & Company and has not been reviewed or approved by Crawford & Company.
-
Flexible Benefits — Feedback suggests role-dependent perks like company cars, remote options, and tuition assistance add practical value, especially for field adjusters. These flexible elements are highlighted as meaningful in certain positions.
-
Retirement Support — Feedback suggests a 401(k) with company match and an ESPP provide solid financial planning options. These programs are consistently referenced as part of a comprehensive package.
-
Healthcare Strength — Feedback suggests medical, dental, vision, and mental-health support are broadly available. These core plans are viewed as standard but reliable inclusions.
Crawford & Company Insights
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Based in Atlanta, GA Crawford & Company(R) (www.crawco.com) is the world's largest publicly listed independent provider of claims management and outsourcing solutions to carriers, brokers and corporates, with an expansive global network serving clients in more than 70 countries. The company’s shares are traded on the NYSE under the symbols CRD-A and CRD-B.
