Business Process Analyst

Posted 12 Hours Ago
Houston, TX, USA
In-Office
Mid level
Professional Services • Hospitality
The Role
Analyze, document, and improve company-wide business processes using data-driven methods. Lead cross-functional meetings, map as-is and to-be processes, extract and analyze data, gain consensus, present recommendations, coordinate with Application Development and Training, and manage related projects. Role involves significant travel (30–50%).
Summary Generated by Built In
Job Description

David Weekley Homes is seeking a Business Process Analyst. Are you that person who asks a lot of questions and always wants to understand how and why?  This might be the perfect job for you!

This person will work closely with Team Members across the company at all levels to:

  • Research, document, and analyze business processes across the company
  • Use data-driven approach to identify trends and recommend improvements to business processes
  • Work with Team Members across the company to define or modify business processes to address business needs
  • Ensure business systems support the needs of the business and the Team

    The Position-- You will be required to:

    • Communicate with Team Members in all roles across the company to learn business requirements and identify opportunities for improvement
    • Document business processes – process mapping, business rules, training materials, and other documentation as needed; maintain as required
    • Lead Teams through process meetings, document as-is and would-be processes
    • Understand city-specific requirements that require modifications to a company-wide process
    • Determining the appropriate data needed for research and extracting that data from business systems
    • Data analysis – identify patterns and trends, specific areas of concern, leading indicators of upcoming events, and predictive measures
    • Gathering consensus on recommendations – follow up on feedback as needed
    • Prepare and present findings and recommendations from research to Management
    • Work with Application Development Team to ensure that business systems support business processes
    • Work with Trainers across the company to ensure that business processes are being properly communicated to all Team Members
    • Project Management – action plan, communication plan, meeting planning, followup, and other responsibilities as needed
    • Bring together groups of Team Members with common roles to share information, best practices, and work through common obstacles as needed
    • Collaborate with Team Members across the company to determine opportunities for standardization
    • Facilitate discussions virtually with Team Members from across the company.
    • Travel!  This job can involve 30-50% travel depending on current projects.

    Qualifications

    The Candidate-- We are looking for:

    • Is comfortable asking questions to uncover what’s working, what’s not working, and what would make our business operate more efficiently
    • Willing to explore and learn parts of the business you may not already know
    • Is a great listener – both to direct and indirect feedback from the Team
    • Is an excellent communicator – verbal and written skills, in person and virtually
    • Is able to remove emotion from the situation to hone in on the critical issues
    • Is highly organized and able to juggle multiple, sometimes competing priorities
    • Has a secret inner nerd who loves to look at data and make business recommendations
    • Looks for creative solutions to complex challenges
    • Is a natural leader – able to lead groups of all sizes and levels of authority through candid discussions to define and modify business processes
    • Willing to learn through experiences and involvement in business processes

    The Technical-- You need to have or know:

    • Previous experience in business process analysis or process improvement (Lean Six Sigma or similar) is preferred
    • Project management skills – ability to define the steps required to take a project from start to finish and to see these tasks through to completion; ability to manage multiple projects at one time
    • Willingness to adopt new technology and build technical skills to support development of business solutions

    Additional Information

    .

    What We Offer:

    Come build your future with our winning team, recognized by Fortune Magazine as one of the "100 Best Companies to Work For" 20 times! David Weekley Homes builds in 19 markets across the U.S. and is one of the largest private home builders in America. 

    We offer an excellent benefits package that includes:

    • Health Insurance - Medical, Dental and Vision
    • 401k and discretionary 8% match
    • Employee Stock Ownership Plan
    • Profit Sharing
    • Vacation, Paid Holidays, plus PTO
    • New Home Discount for Team Member and Family
    • College Scholarship Program
    • Community Outreach
    • Sabbaticals
    • And more!

    David Weekley Homes is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to any status protected by state or federal law.

    Note to Job Seekers: No telephone calls or walk-ins please. Interviews are by appointment only. Your resume will be reviewed and qualified candidates may be contacted in the event of a potential job match, or if further information is needed.

    Skills Required

    • Comfortable asking questions to uncover process issues and improvement opportunities
    • Willingness to explore and learn unfamiliar parts of the business
    • Excellent verbal and written communication skills, in person and virtually
    • Strong listening skills and ability to distill critical issues
    • Highly organized; able to manage multiple competing priorities
    • Demonstrated ability to analyze data and make business recommendations
    • Creative problem-solving for complex challenges
    • Leadership ability to lead groups of various sizes and authority levels
    • Previous experience in business process analysis or process improvement (Lean Six Sigma or similar)
    • Project management skills to plan, communicate, and complete projects
    • Willingness to adopt new technology and build technical skills
    • Willingness and ability to travel 30-50% as required by projects
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    The Company
    6,000 Employees
    Year Founded: 1974

    What We Do

    WGC is the UK's leading multi-service company providing outsourced facilities and workplace management solutions, including hotel housekeeping and commercial cleaning services. Operating across the UK and Europe, they are renowned for the quality and consistency of their five-star standards, making them the provider of choice for many of the world's best-known hotel brands and a diverse range of other businesses.

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