Business Process Improvement Analyst IV

At Williams, we’re powering a cleaner, more connected future, and that starts with you. Here, your work fuels communities, drives innovation, and helps deliver reliable energy the world depends on. Join a Fortune 500 team that invests in your growth, values your contributions, and challenges you to make a lasting impact every day.

As a Business Process Analyst IV supporting Maintenance Services, you will serve as the analytical engine shaping how Williams configures its CMMS and plans, prioritizes, schedules, and executes maintenance work. In this role, you will drive enterprise-wide impact by improving and standardizing maintenance processes to maximize wrench time and produce reliable data for maintenance and reliability analytics. By analyzing processes and data, you will identify, quantify, and prioritize improvement opportunities. Comparing current state with future capability discovery, you will facilitate cross-functional workshops, translate insights into a clear roadmap, package into executive-ready content, and lead execution in partnership with operations, reliability, HSE, and supply chain. 

• Analyzes existing business processes; assists with developing sustainable, repeatable and quantifiable business process improvements
• Creates and coordinates process improvement opportunities, researches and develops operational standards and procedures that focus on enhanced safety, increased efficiency and reduced costs
• Applies data analysis and technological skills to fulfil data analysis requests, produce metric reports, and support business decisions using data
• Leads multiple company partners to ensure organizational alignment and project success
• Drives development of change management activities
• Deployment of the Maximo Graphical Assignment / Scheduler (crew-loading and capacity planning) to improve schedule compliance and resource leveling
• Rollout and optimization of Maximo Mobile for field execution and data capture at the point of work
• Design and implementation of a 7-day integrated (weekly) maintenance schedule and supporting scheduling discipline
• Revision of maintenance prioritization and work-prioritization standards (criticality-based)
• Reliability strategy reviews (PM/PdM optimization) and data quality / master-data standardization assessments
• Maximo upgrade to MAS 9.2, including requirements definition, testing, and adoption 
• Other duties as assigned

• Required: Bachelor’s degree in Business, Engineering or related major and seven (7) years of experience OR High School Diploma/GED and nine (9) years’ experience in data analysis, project management, process improvement, or other related experience

• Demonstrates excellent organizational/interpersonal skills and safety as the utmost priority
• Proficiency in Microsoft Office Applications and PC skills
• Preferred: Proficiency with analytics languages (i.e. SQL, Python, etc.) and platforms (i.e. Power BI, Microsoft Access, Oracle, and etc.)
• Preferred: Proficiency with process mapping and value stream mapping
• Preferred: Midstream / asset-intensive operations industry experience, maintenance or reliability functional experience, and CMMS tool experience (Maximo)
• Willingness to travel up to 25% 

About Houston (Williams Tower Location):

Our Houston office is located in the Williams Tower, just steps from the Houston Galleria on Post Oak Boulevard, an area with more than 700 retailers, fine dining and hotels within two square miles. We offer free onsite-parking!

Houston is the fourth most populous city in the nation and greater Houston is the most ethnically diverse metropolitan area in the United States. Houston is a dynamic mix of imagination, talent and first-class attractions that makes it a world-class city!

If you love being outside, Houston rates first in total park acreage among U.S. cities with more than one million residents and offers a 300-mile interconnected bikeway network spread over 500 square miles. Check out visithoustontexas to learn more!

We invest in our people in ways that actually show up in your day-to-day, not just on paper. Our Total Rewards are built to support how you work, live, and plan for what’s next.

Here’s a look at what that means:

• Strong pay plus an annual incentive program
• Hybrid work for most office roles, plus real flexibility in many field positions
• Medical, dental, and vision coverage with options that fit your life, not the other way around
• 401(k) with company match and an annual company contribution
• Paid time off, including company and floating holidays
• Paid parental leave (up to six weeks per parent), plus fertility and adoption support
• Advanced AI tools and resources to help level up and work smarter
• Clear paths to grow your career, with a strong culture of promoting from within
• Tuition reimbursement and support for continuing education
• HSA and FSA options
• Company-paid life insurance and disability coverage
• Employee stock purchase plan
• Domestic partner benefits
• Employee resource groups, wellness support, paid volunteer time, and company matching for causes you care about

Eligibility and benefits are governed by the terms of the applicable plan or program document which can be amended or terminated at any time.

For more information, please visit Total Rewards | Williams Companies.

Williams is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information or any other basis protected under applicable discrimination law.

Skill Requirements: