About Atera
Atera is leading the future of IT with the world’s first Autonomous IT platform, with built-in AI agents. At its core is IT Autopilot, functioning as a personal IT professional for every employee, and AI Copilot, an IT technician’s companion designed to boost productivity and efficiency. The full-stack platform unifies RMM, ticketing, help desk, patch management, and all essential IT operations into one secure, scalable solution. Trusted by 13,000+ customers in 120+ countries, Atera helps organizations scale, boost service quality, and turn IT into a driver of lasting business growth.
About the Role
Our Business Partner Manager will lead and manage Atera's Business partners. We're looking for a strategic, analytical individual who can build strong relationships with partners and ensure their success. They need to be able to identify key issues and opportunities, create effective strategies, and drive initiatives to satisfy the needs of Atera’s business partners.
Responsibilities:
- Conduct market research to identify and evaluate potential partners.
- Build and maintain strong, long-term relationships with new and existing partners.
- Lead presentations and demos of Atera’s platform for prospective and current partners.
- Develop joint business plans with partners and ensure their effective execution.
- Own sales targets for partner deals, including pipeline management, forecasting, and achieving growth goals.
- Collaborate closely with cross-functional teams to implement partnership strategies and build out the partner program infrastructure.
- Support the creation of business plans, sales pitches, presentations, reference materials, and other required documents.
- Manage multiple projects simultaneously while meeting deadlines.
- Proactively identify new business opportunities and potential partners.
Requirements:
- 3–5 years of experience in partner management and/or sales roles (Account Executive or Account Manager) at a SaaS company, as a quota-carrying professional – a must.
- Experience working in a global environment.
- Proven track record of taking projects end-to-end; we highly value and recognize self-starters.
- Excellent communication, interpersonal, and organizational skills.
- Strong ability to manage multiple priorities, drive results, and meet deadlines.
- Excellent written and verbal English skills.
- Ability to travel up to 15%.
- Working days: Monday to Friday, with flexible working hours.
So…what’s so good about Atera?
At Atera, our offices are buzzing with the sounds of teamwork and bubbling with laughter and mutual empowerment. We’re a team driven by shared purpose and passion, fostering a culture of collaboration, transparency, winning as a team, and excellence. We’re passionate about pushing team members to take charge, give back to our community, and embrace a little competitive spirit. Atera’s dynamic environment supports learning, internal mobility, and curiosity, so there’s never a dull moment. Join us and let’s make things interesting!
Skills Required
- 3-5 years of experience in partner management and/or sales roles at a SaaS company
- Proven track record of taking projects end-to-end
- Excellent communication, interpersonal, and organizational skills
- Ability to travel up to 15%
- Excellent written and verbal English skills
What We Do
Autonomous IT for the modern enterprise. Robin by Atera resolves IT issues end-to-end so people can just work. Atera is leading Autonomous IT, a new category of enterprise AI where agents don't just assist technicians, they resolve issues independently, end-to-end, without human intervention. Robin by Atera, the company's Autonomous IT agent, detects, diagnoses, and resolves technical issues at the endpoint and in the cloud, outperforming other existing solutions with a 92% autonomous resolution rate and 2-minute average resolution time (vs 82 hours, the industry median.) The Atera platform consolidates remote monitoring, service desk, ticketing, and automation into a single system with configurable guardrails, full audit trails, and native integration with ServiceNow, Azure AD, and Intune. Named a Visionary in the 2026 Gartner® Magic Quadrant™ for Endpoint Management Tools. G2 #1 in AIOps. CRN AI Hot 20 alongside Microsoft, Salesforce, and CrowdStrike. Trusted by Boeing, Mitsubishi Electric, Marriott, University of Oxford, NBC Universal, and Virgin Hotels. 13,000 customers across 120+ countries. Atera is backed by leading institutional investors and serves organizations that need to scale operations without scaling headcount, turning IT from a cost center into a strategic capability.








