Essential Responsibilities:
Responsible for first class communication and coordination of external customers and internal Field Service organization
Driving the overall execution of the GEHC customer service contract loading into all applicable processes including additions, deletes and modifications to existing contracts. This may include field communications and verification along with contract submission prework.
Be responsible for creating Service support documents needed.
Assisting on timely and accurate billing of customers for contract and non-contract services.
Maintain Install database accuracy by supporting field team and external customers via phone and email.
Provide support for timely resolution of customer invoicing disputes in coordination with service teams.
Qualifications/Requirements:
Minimum College degree in related field (management studies, logistics, economics, etc.),
Experience working in a similar type role in an Operations capacity
Excellent verbal, written, and communication skills in Greek and English
Negotiation skills/experience
Ability to manage all aspects of customer service, customer satisfaction, and contractual commitments.
Desired Characteristics:
Excellent analytical and communication skills with the ability to communicate with employee and customers at all levels.
Ability to develop and execute priorities and approaches to meet objectives.
Relocation Assistance Provided: No
Skills Required
- College degree in management studies, logistics, economics, or related field
- Experience in a similar operations or business operations role
- Excellent verbal and written communication skills in Greek and English
- Negotiation skills and experience
- Ability to manage customer service, satisfaction, and contractual commitments
GE Healthcare Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GE Healthcare and has not been reviewed or approved by GE Healthcare.
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Healthcare Strength — Healthcare coverage is portrayed as comprehensive, including medical, dental, and vision options with HSA-eligible choices and preventive care coverage. Mental health and well-being support programs are also emphasized as part of the overall package.
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Retirement Support — Retirement support is described as meaningful, with a 401(k) match and additional programs such as student-loan matching in some descriptions. Legacy pension and retiree medical obligations for certain closed groups also signal continued support for long-tenured populations.
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Strong & Reliable Incentives — Variable and role-linked earning opportunities appear attractive in some job families, including high on-target earnings potential in certain sales roles. Additional role-based perks like company cars and travel-related reimbursements further increase the perceived value of total rewards in those positions.
GE Healthcare Insights
What We Do
Every day millions of people feel the impact of our intelligent devices, advanced analytics and artificial intelligence. As a leading global medical technology and digital solutions innovator, GE Healthcare enables clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by its Edison intelligence platform. With over 100 years of healthcare industry experience and around 50,000 employees globally, the company operates at the center of an ecosystem working toward precision health, digitizing healthcare, helping drive productivity and improve outcomes for patients, providers, health systems and researchers around the world. We embrace a culture of respect, transparency, integrity and diversity.
