Advantage HQ sits at the intersection of performance marketing and creator-driven growth. We manage over $850M in annual media spend across Meta, TikTok and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decisioning at scale.
We are trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and CRO.
Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, and a culture built for A-players.
The RoleWe are hiring a Business Operations Project Lead to make a fast-growing agency run better. You will lead the operational projects that improve how our teams work, from process design and tooling to reporting and cross-team coordination, and manage them end to end.
This role sits at the intersection of operational rigor and fast-paced agency delivery. You are the operator behind the machine: you see where work gets stuck, design the fix, and get teams to adopt it. You are equally comfortable in the details of a workflow and in the bigger picture of how the business scales.
You are organized and analytical in equal measure. You use data and team feedback to find bottlenecks, and you build systems that raise output without adding friction.
What You Will OwnProject leadership. Lead operational improvement projects from scoping to delivery. Define scope, assign owners, manage timelines and dependencies, and report progress clearly.
Process design and documentation. Map, document and improve core business processes. Write clear SOPs and playbooks that teams actually use.
Cross-team coordination. Align priorities across departments, resolve dependencies and keep projects moving when work crosses teams.
KPIs and reporting. Define and track operational KPIs. Build dashboards and regular reports that give leadership an honest view of performance.
Tools and automation. Select, implement and improve the tools and automations that remove manual work and speed up delivery.
AI fluency. Use AI as a core part of your workflow, from process analysis to documentation to workflow automation.
What We Are Looking ForYou have spent [3-5+] years in business operations, project or program management, ideally at an agency or fast-growing company managing multiple projects at once. You can juggle competing priorities without losing quality.
You have delivered operational projects with measurable results, such as time saved, cost reduced or output increased. You can point to them specifically and explain what you did to make them happen.
You are strong at process design. You can map a workflow, find where it breaks, and document a better one that people follow.
You are analytical. You can work with data, track KPIs and turn reporting into action. Spreadsheets and project management tools are second nature.
You are a clear communicator who works well with leadership and individual contributors alike, gives direct feedback, and keeps stakeholders informed.
You thrive in a fast-paced, deadline-driven environment. You stay organized and proactive, and you keep teams moving when priorities shift.
Nice to Have- Project management certification (PMP, Scrum or similar)
- Experience building operations from scratch in a startup or scaling company
- Experience with workflow automation or AI tools
- Comfort in Google Suite (Gmail, Docs, Sheets, Slides)
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
Skills Required
- 3-5+ years of experience in business operations, project management, or program management
- Experience managing multiple projects simultaneously
- Experience delivering operational projects with measurable results
- Strong process design, workflow mapping, and process documentation skills
- Ability to work with data, track KPIs, and create reporting
- Strong communication and stakeholder coordination skills
- Ability to work in a fast-paced, deadline-driven environment
- Project management certification such as PMP or Scrum
- Experience building operations from scratch in a startup or scaling company
- Experience with workflow automation or AI tools
- Comfort with Google Suite, including Gmail, Docs, Sheets, and Slides
What We Do
BM Digital is the leading digital marketing firm. Our mission is to inspire people and brands to make an impact by using creativity, media, and innovation. We believe that the best way to achieve that is by fostering a community of inclusion, where every employee has a chance to become their best creative and professional self. We are founders & operators that have built unicorns and multiple 9 figure businesses. We help build and scale e-commerce companies, frequently buying equity stakes and/or providing working capital. We manage US$100M+ in annual digital marketing spend across the portfolio, driving well into 9 figures in revenue - profitably. We work with celebrities like Cardi B, Justin Bieber, Snoop Dog, Messi, Vanessa Hudgens and many more, to tens of thousands of micro-influencers and content creators on all major platforms. BM Digital has headquarters in San Francisco, and global offices in New York, London, and Hong Kong.
