Business Operations Lead

Posted 12 Days Ago
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New York, NY
In-Office
175K-240K
Senior level
Financial Services
Rain is building the global payments infrastructure for the stablecoin era.
The Role
Lead and improve internal processes by automating workflows, managing cross-functional projects, and ensuring data quality and governance. Collaborate on dashboards and training while improving operational efficiency.
Summary Generated by Built In

Overview

At Rain, we’re rebuilding the global financial pipes money flows through. Our infrastructure makes stablecoins usable in the real world by powering credit card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. If you’re curious, bold, and excited to help shape a borderless financial system, we’d love to talk.

Our Ethos

Operating at the epicenter of stablecoin innovation means moving fast and thinking globally. Our team reflects the diverse, international audiences we serve. We hire people who stay agile as the tide ebbs and flows, fix what’s broken without waiting, chase trends before they peak, and remember to have fun through it all.

What we're looking for

Rain is seeking a Business Operations owner to design, scale, and continuously improve our internal processes. You’ll own the automation roadmap across teams , reduce manual work, and build the operating system—cadences, metrics, and tooling—that helps Rain move faster with fewer errors.

What You'll Do

  • Map critical workflows end-to-end, identify bottlenecks, and redesign processes with clear SLAs, owners, controls, and documentation.

  • Build and ship automations that integrate our core tools and data; deprecate redundant steps and measure impact.

  • Stand up BI and ops dashboards for lead indicators (cycle time, accuracy, throughput, backlog) and drive a closed-loop improvement cadence.

  • Run a cross-functional intake process, manage a quarterly automation roadmap, and deliver projects on time with crisp change management.

  • Improve data quality and governance—taxonomy, access, audit trails—partnering with Compliance to keep us audit-ready.

  • Create playbooks and enablement docs, training, office hours, so teams can self-serve and maintain high standards as we scale.

What you will bring to Rain

  • 6–10+ years in BizOps/Strategy at a high-growth tech company; you’ve owned cross-functional process and tooling.

  • Proven track record delivering automations and measurable outcomes

  • Strong systems thinking and program management; you turn ambiguous problems into scoped roadmaps with milestones and accountability.

  • Analytical chops (spreadsheets + comfort with SQL or equivalent) and a habit of instrumenting everything you ship.

  • Excellent written communication and stakeholder management

Desirable but not mandatory

  • Hands-on experience with no/low-code and integration tools

  • Experience applying AI/LLM tools to automate operations (assistants, triage, data validation, document generation).

Benefits

Our team works hard, so we make sure our benefits do too. Here’s what you can expect as a Rainmaker:

  • Top-tier coverage: We cover 95% of Medical, Dental, and Vision premiums.

  • 401(k) with matching: Invest in your future, just like we’re investing in ours.

  • Ownership that matters: Every team member gets equity because we believe in building together.

  • Work your way: Flexible hybrid setup with a prime SoHo office for NYC-based teammates.

  • Unlimited PTO: Because time to rest and reset is just as important as time to ship.

  • Product-first perks: Monthly budget to test our cards and features like a real user.

  • Wellness support: Monthly stipend to spend on fitness, therapy, or whatever keeps you thriving.

  • Home office setup: One-time stipend to create a space that works for you.

  • Team connection: Frequent company events, team dinners, and offsites to stay connected.

Compensation will vary based on experience from $175,000-$240,000

Top Skills

Low-Code Tools
No-Code Tools
SQL

What the Team is Saying

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Jennifer
Javier
Christy
Miles
David
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The Company
HQ: New York, NY
40 Employees
Year Founded: 2021

What We Do

Our technology makes it easy for companies—from fast-growing startups to global fintechs—to integrate stablecoins into their products, platforms, and payment flows. Whether they’re launching a credit card program, enabling cross-border payments, or embedding wallets, Rain builds the tools to do it fast, flexibly, and compliantly.

We’re built for the next generation of global finance. Our infrastructure combines the stability of trusted payment networks with the power of Web3—multi-chain support, 7-day-a-week settlement, and seamless stablecoin interoperability. We help companies unlock real-world use cases for digital assets without the regulatory headaches or crypto complexity.

Rain is a Visa Principal Member and is trusted by over 130 organizations worldwide. We’ve processed hundreds of millions of dollars in transactions across 150+ countries—and we’re just getting started.

If you’re excited about building the future of payments, we’re always looking for more Rainmakers to help us make money move—instantly, globally, and securely.

Why Work With Us

Rain is building frontier fintech at a moment of real regulatory clarity, which has unlocked a massive new market for stablecoins. Backed by top institutional and crypto-native investors, we’re a lean team with a big mission. All Rainmakers take on real ownership, tackle complex problems, and have fun doing it.

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Rain Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 4 days a week
Company Office Image
HQNew York Headquarters
Our NYC office is located in the heart of Soho. We're surrounded by great shops, cafes, and restaurants, and conveniently located near multiple express and local subways.

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